Whether old or new, seasoned or just-starting-out, fast-paced, or slow-and-steady... and everything in-between. We strive to improve customers' lives with innovative services and solutions by surrounding ourselves with exceptional people and products. Join a progressive team and one of the most successful John Deere Ag dealers in the country. With 22 locations across Iowa, Minnesota, and South Dakota; Kibble Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities.
As the Mobile Service Lead, your primary responsibility is to oversee the team of Mobile Service and Precision Ag Technicians and manage out-of-store service to our agricultural and commercial customers. You will be accountable for effectively coordinating inspections and repair work, ensuring seamless communication among team members and customers, assisting with customer quoting, and billing, and collaborating with store Service Managers to meet customer needs.
• Lead the recruitment and retention efforts for Mobile Service and Precision Ag Technicians.
• Efficiently schedule and dispatch technicians for inspections, in-field repairs, diagnostics, and optimization of machinery.
• Foster clear and proactive communication with colleagues and customers to ensure alignment and exceptional service delivery.
• Support direct reports by assisting with job quoting, reviewing work orders, and optimizing resource utilization.
• Uphold strict adherence to safety protocols and ensure completion of monthly safety training.
• Provide or facilitate training and development opportunities for team members to enhance their skills and performance.
• Monitor and enforce compliance with company processes and policies to achieve customer service and performance objectives.
• Perform any additional duties as assigned by management.
• Possess a minimum of 2 years of experience in a Service Manager or Coordinator role within a relevant industry.
• Demonstrated proficiency in interpersonal communication, capable of effectively engaging with both individuals and groups.
• Strong organizational abilities with a proven track record of independent task management.
• Exhibit sound business judgment and the capability to autonomously execute assignments and achieve objectives.
Kibble Equipment offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.
The following represents Brandt Holdings compensation estimation based on market data and placement of internal employees. This is a salary/hourly role with a starting base of $73,500and going up to $95,000based on experience. This role is also incentive eligible and is based on performance.
Since the company was formed in 1992, Brandt Holdings has been on a steady path of growth. Within the Agriculture Division, we are extremely proud to offer our customers John Deere equipment & products – the latest combines, tractors, parts and service to keep agri-businesses running strong.
As the owner of John Deere dealerships, Brandt Holdings has a philosophy of offering support and guidance to the dealerships – and, most importantly, leaving the day-to-day operations in the capable hands of the teams at
each store.
Interested in a career with us? We’re always looking for talented people to join our team! Email careers@brandtholdings.com for more information.
Vision and Core Values
We will deliver superior results, in a competitive environment - doing what we say we’re going to do every single time.
ACCOUNTABILITY
We will own it by being responsible for our actions.
CHARACTER
We will do what’s right through honest, forthright communications
and will temper our success with humility.
PERSEVERANCE
We will do more than just show up by displaying a spirit of
determination, resilience and courage
