Multifamily Service Manager
Job Title
Multifamily Service Manager
LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.
Why Join LSA Management
Growing portfolio, leadership development, competitive compensation and benefits, regional career opportunities, and advancement into Regional Service Manager leadership roles.
Key Responsibilities
Lead maintenance staff; oversee HVAC, plumbing, electrical and appliance repairs; manage budgets and vendors; ensure work order completion; support capital projects; maintain safety and regulatory compliance; participate in resident retention initiatives.
Required Qualifications
EPA Certification (Universal preferred); valid driver license; 5+ years multifamily maintenance experience; 2+ years supervisory experience; strong HVAC troubleshooting skills; team leadership experience.
Preferred Qualifications
CAMT Certification, CPO Certification, HVAC trade certification, Yardi/Entrata/RealPage experience, renovation and capital project experience.
Success Profile
Strong leadership, budgeting expertise, vendor management, resident service focus, operational excellence, preventive maintenance knowledge, and career-growth mindset.
Applicant Evaluation Criteria
Multifamily maintenance leadership, EPA certification, HVAC expertise, team-management experience, budgeting knowledge, vendor oversight, and customer-service orientation.
Keywords
Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
LSA Management is an innovative new property management firm combining the expertise and passion of Laurel Street and Avanath Capital. As partners in this exciting new venture, Avanath will bring its national experience in property operations together with Laurel Street’s local expertise in developing and preserving multifamily communities. LSA will have a long-term owner’s focus on quality and impact providing a unique opportunity to add value for residents, team members, and partners.
Headquartered in Charlotte, LSA strives to provide best-in-class property management for apartment communities across the Southeast. In 2023, LSA Management will manage nearly 3,000 units from Laurel Street’s development portfolio in Virginia, North Carolina and Georgia.
