Connected Care is looking for a Service Manager to lead the delivery and performance of our statewide mental health service across Tasmania.
This is an opportunity to combine your clinical expertise, leadership capability and service management experience while supporting a geographically dispersed multidisciplinary workforce.
You will lead Clinical Team Leaders, strengthen clinical practice, oversee service delivery and build strong partnerships to ensure people receive the right level of mental health support at the right time.
Connected Care is a statewide, integrated mental health service delivered by Wellways in partnership with Stride Mental Health and Clarity Health Care and commissioned by Primary Health Tasmania (PHT).
Connected Care provides a free mental health service for adults aged 18 years and over, using a ‘no wrong door’ approach and stepped care principles to ensure people can access the right support at the right time.
Our multidisciplinary teams bring together clinical, psychosocial and peer expertise to provide proactive care coordination, outreach and flexible service delivery. We work alongside participants, families, carers and service providers to create coordinated pathways across health and community services.
If you are someone who understands that great leadership starts with connection, collaboration and clinical excellence and you can bring people together across a geographically dispersed service, provide thoughtful leadership and guide teams through complex challenges, this could be the opportunity for you.
As Service Manager, you will provide statewide leadership for Connected Care and be accountable for the effective operation, performance and quality of the service.
You will lead Clinical Team Leaders and a geographically dispersed multidisciplinary workforce, ensuring consistent practice standards, positive participant experiences and high-quality service delivery across all Connected Care locations.
Working closely with the Tasmania Manager, Team Leaders, consortium partners, service providers and internal support functions, you will translate organisational priorities into meaningful day-to-day practice and support an integrated approach to mental health service delivery.
You will provide clinical leadership and expert oversight in relation to complex clinical presentations, risk management and clinical governance. You will also foster a culture of clinical excellence, reflective practice, continuous learning and continuous improvement across the service.
The role will also have responsibility for:
Regular physical presence across Connected Care locations is an inherent requirement. Travel across Tasmania is a core requirement, with frequency determined by operational needs.
Occasional work outside normal business hours and participation in an on-call roster may also be required.
If you're looking for a role where you can lead a statewide team, provide clinical and operational leadership, strengthen mental health services and help shape better outcomes for communities across Tasmania, then APPLY now!
For further information regarding this role, please contact Kylie Delaney via email at kdelaney@wellways.org
To view the full Position Description and submit your Resume and Cover Letter, click APPLY.
We encourage you to apply early. Applications will be reviewed throughout the advertising period, and the role may be filled before the closing date.
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
Lead a statewide multidisciplinary team, drive clinical excellence and help shape the future of accessible mental health care in Tasmania.
We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.
Please select "Apply" below to complete your application.
11/10/2026
Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania.
We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships.
We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government.
Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them.
We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training.
Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline.
Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma.
For information visit wellways.org or contact us on 1300 111 400.
Advice and referral information is also available. Call our Helpline on 1300 111 500.
