Croydon Council

Service Manager

Croydon Council  •  £71k/yr  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  3 hours ago
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Job Description

Salary range: Grade 17 £68,57 £71,055p.a. plus fantastic benefits

Contract: Permanent

Hours of work: 36 hours per week

Location: Croydon

Croydon is taking a place-based approach, focusing on statutory responsibilities, prevention and early intervention, and taking a whole family, strengths-based recovery approach; working alongside residents and their families to maximise their life chances and outcomes. The role operates within that context and has become available following a restructure of Adult Social Care Mental Health Service.

The post holders will be responsible for the leadership and management of Croydon Adult Social Care Mental Health Locality and Specialised Services; build partnerships with other agencies and internal Croydon council department and ensure that there is a network of support available to people to assist them in maximising their independence.

The position offers excellent opportunity to work as a strategic lead towards the development and continuous improvement of the overall service, reporting to the Head of Service, and the implementation and monitoring of the service plan. Ensuring that the work of the service complies with all relevant legislation and statutory guidance. Specifically, to ensure that adults with mental health needs have their social care needs met in line with the requirements of the Care Act 2014, Mental Health Act 1983, the Mental Capacity Act 2005, any other relevant legislation, and the transformation agendas for health and social care.

Enquiries for this position and contact person:

valentine.nweze@croydon.gov.uk

Interviews will be held W/C 14 September 2026

To view the Service Manager role profile please Click here.

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

  • Get a grip on the finances and make the council financially sustainable
  • Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
  • Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
  • Ensure good governance is embedded and adopt best practice
  • Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

  • Croydon is a place of opportunity for business, earning and learning
  • Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
  • Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
  • People can lead healthier and independent lives for longer
  • Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.

Croydon Council

About Croydon Council

We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.

The borough is split into 24 electoral wards, and local elections are held every four years.

With a workforce of approximately 3,300 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy.

The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny.

The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them.

Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit.

Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Croydon, GB
Year Founded
Unknown
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