Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Titan is seeking a highly technical, hands-on Service Manager to lead and elevate its electronic security service operations in Chicago.
This role represents a strategic upgrade from a traditional service coordination function to a technical leadership position, responsible for ensuring Titan can effectively support increasingly complex, integrated security systems.
The Service Manager will oversee:
This individual will play a critical role in building a scalable, high-performing service organization capable of supporting Titan’s rapid growth in security integration and technology-driven solutions
Key Responsibilities
Qualifications
Required
Preferred
What Makes This Role Unique
Compensation & Benefits
Ideal Candidate Profile
You are a technical leader first, operator second—someone who understands the complexity of modern security systems and knows how to build a team that can support them at scale.
You’re not just managing tickets—you’re building a service organization that drives client satisfaction, retention, and long-term growth
APPLY NOW or email your resume to work@titan-security.com
EOE/M/F/D/V
#HP
At Titan Security Group, we understand that each client is unique, with specific security needs shaped by the type of property and its location. That is why we take a personalized approach to service, crafting customized security plans that align with our client’s objectives. Our holistic approach combines traditional security staffing with cutting-edge electronic security systems, ensuring integrated and efficient security solutions—all from a single, trusted source.
Founded in 1994, we continue to focus on our mission: to serve clients and build careers. We provide clients with tailored and flexible security solutions complemented by unparalleled customer service and active management support. We prioritize efficient communication and streamline interactions with our dedicated service teams to build partnerships with our clients to ensure their needs are addressed promptly and their expectations are exceeded.
Titan’s full-service security offerings are comprised of security staffing, consulting, training programs, investigations, and all aspects of security technology, including digital CCTV, electronic access control and all types of alarms.
Titan Security Group has expertise in a variety of vertical markets including: commercial buildings, residential, mixed use facilities, retail centers, financial institutions, industrial and manufacturing centers, distribution and logistics centers, mobile patrol, high-end private residences, healthcare facilities, and temporary security services.
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