Job Description

Service Manager

Do you want to lead operational excellence and drive commercial growth for GE Vernova’s Power Conversion business in the UK?

GE Vernova is looking for an exceptional Service Manager for our Industry and Energy Segment to join our Power Conversion team based in Rugby, UK.

GE Vernova - The Energy to Change the World

With over 130 years of experience and proven innovation, GE Vernova is leading a new era of energy. We are electrifying the world while working to decarbonize it. Our name reflects our mission. “GE” carries a legacy of quality and ingenuity. “Ver” signals Earth’s lush ecosystems, while “Nova” nods to a new era of lower-carbon energy we are helping to deliver.

Focused on the future, GE Vernova is accelerating the shift to reliable, affordable, and sustainable energy. We help customers power economies and deliver electricity vital to health, safety, and quality of life.

Electrification

Our Electrification solutions modernize grids, enable renewable integration, and strengthen energy systems. From software to power conversion and storage, we help create smarter, more resilient energy networks.

Let’s Talk about the Role

The Service Manager will provide strong operational, commercial, and customer leadership across our service activities to ensure high standards of execution.

You will champion a positive customer experience, driving financial performance and growth while fostering a culture of safety and integrity. You will lead cross-functional efforts to meet service targets, build trusted relationships with our partners, and provide coaching and development for your team, ensuring we deliver reliable and sustainable solutions to our customers.

How You Will Make a Difference

• Driving strong financial performance, including revenue, margin, and cash management through accurate forecasting.
• Leading service account performance to ensure safe, high-quality, and reliable delivery for every customer.
• Building and maintaining trusted relationships with customers and internal stakeholders to foster seamless collaboration.
• Creating growth strategies by working alongside sales leaders to identify opportunities and expand our market presence.
• Improving operational efficiency by championing process excellence, governance, and continuous improvement initiatives.
• Developing your team through effective leadership, coaching, and support to foster a high-performing and inclusive environment.

Special Role Requirements

• Must be willing and able to travel as required.
• Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role.

Skills for Success

You should be an execution-driven and entrepreneurial leader, with:

• The ability to manage complex service portfolios and drive commercial profitability in a fast-paced environment.
• The capability to influence stakeholders and build robust, trust-based relationships across all levels of the business.
• An understanding of financial analysis and its application to operational success.
• An expertise in leading teams, coaching talent, and fostering a culture of integrity and safety.
• A keen interest in identifying market trends to seize new service growth opportunities.

A formal education and subsequent University Bachelor’s degree in a relevant subject are nice to have, but we are most interested in your total experience and professional achievements.

Where and how you'll work

This is a permanent position based in our Rugby office. We have a hybrid working model which gives you flexibility to work from our office and from home.

Our Culture

Every action shapes our future. That’s why our north star is a culture of impact, where everyone is empowered to thrive and achieve.

Addressing the urgent need to build a more sustainable electric power system while improving the trajectory of climate change emissions are global priorities, and we take our responsibility seriously. That is our mission at GE Vernova: continuing to electrify to thrive and decarbonize the world We play a significant role in leading a new era of energy.

Our technology helps generate approximately twenty-five percent of the world’s electricity today, and we are working to power the rest. If we want the future of energy to be different, then join us and be the difference. Together, we are the Energy of Change!

We're determined to be the best place to grow

We believe that strong careers are built on a variety of experiences, strong connections, and continuous development. We’re committed to providing you the tools to navigate and shape a strong career journey that aligns with a healthy work-life balance. No two careers are the same, and yours should reflect your personal and professional goals. Your people leader and trusted mentors will support you through navigating your journey.

We also prioritize fair pay, performance-based rewards, and wellbeing programs for you and your family. With opportunities to move across teams and functions, your career can keep evolving while sustainability stays at the core of everything we do.

Inclusion & Diversity

We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone.

As an equal opportunity and affirmative action employer, GE Vernova is committed to support disadvantaged groups whilst providing equal opportunities for both GE Vernova associates and applicants alike.

Join us at GE Vernova where results can be achieved by embracing a community of belonging.

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.

Additional Information