Salary:
Competitive + Bonus + Excellent Benefits
Service Manager - Republic of Ireland (Hybrid Working)
So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 5%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and well-being by offering access to our Employee Assistance Programme, our Cycle to Work scheme, and more!
As a Service Manager based in1 of our locations in the Republic of Ireland, you’ll be responsible for:
Acting as the primary IT contact for Central Services, ensuring smooth day‑to‑day service performance
Building strong relationships with stakeholders and keeping them supported and informed
Taking ownership of service quality, using data and feedback to track and improve outcomes
Identifying opportunities to enhance processes and drive continuous improvement
Bringing a people‑first approach, with curiosity and a willingness to learn how our systems support the business
This is a full-time permanent role working 40 hours per week, Monday - Friday.
The role will be based at the nearest suitable office to the successful candidate, operating on a hybrid basis, with occasional travel across our branch network
And here’s what we’d like you to have:
Excellent communication, collaboration and stakeholder management skills
An understanding of IT systems and knowledge of ITIL Service Lifecycle best practice
Engaging individual, commercially aware, with strong influencing and decision-making skills
Service management awareness and experience of service metrics and analysis
We look forward to receiving your application!
Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals.
We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.
