An exciting opportunity has now arisen for a Service Manager to join our Hard Facilities Management team. This team delivers a first-class reactive and planned maintenance and repairs service on behalf of NHS Trusts.
Rydon Maintenance is a successful planned/preventative maintenance contractor operating throughout England. We are a dynamic, multi talented organisation, working across a wide range of market sectors, predominantly within the healthcare, education and housing sectors.
Watch this video about another of our key Healthcare contracts to see how Rydon's services really do make a difference:
As Service Manager you will manage a small team of engineers to respond to reactive calls and PPMs in order to ensure smooth and efficient running of day to day operations to meet SLA and KPI targets. This involves ensuring that engineers are suitably scheduled (via our scheduling team) to undertake repairs in the correct priority order and to ensure the safety of our clients and services users in these busy NHS buildings.
Our primary goal is to ensure that repairs (whether planned or reactive) are undertaken in line with the strict KPIs set within our contract, as well as to the desired quality standards. You will take responsibility for ensuring that all necessary reporting (including internal, statutory and client) is up to date and accurate, and that client communication is maintained to an excellent standard.
Other key responsibilities include;
Overall, you will ensure the effective running of the responsive, planned and lifecycle maintenance programmes to ensure a safe and comfortable environment for service users in live healthcare environments.
What we can offer you;
The preferred candidate will have previous experience as a Supervisor or Hard FM Service Manager. This experience will ideally have been gained supporting NHS clients however, candidates with good commercial experience that can be translated to the NHS will also be considered (for example, you may have managed shopping centres, offices, retail establishments etc).
The successful candidate will have strong communication and relationship building skills and should be familiar and competent in managing and maintaining statutory compliance. You will have good technical knowledge and experience of building services maintenance and Health & Safety procedures in daily site operation.
Above all, you will have a keen customer service approach, strong interpersonal skills and good IT skills (Microsoft Office Packages such as Word, Outlook and Excel).
If you have this experience, we'd strongly encourage you to apply.
As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.
Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.
To apply online, please use the 'apply for this job link' at the top of this page.
Our application process is very straight forward allowing you to apply with a CV (from your Computer or Dropbox), LinkedIn, Facebook or Google+ and should take no more than a few short minutes.
For more details on our culture and what it’s like to work at Rydon, please click here
Further information on how to apply can be found by clicking here
At Rydon we provide hard facilities management and property maintenance services for housing, healthcare and local authorities. Across the UK we maintain hospitals, homes, local authority buildings and emergency service facilities.
Our experience has taken us across a variety of sensitive healthcare environments, including specialist mental healthcare facilities, community hospitals and rehabilitation units. Our expertise ranges from the construction of substantial community hospitals to our current provision of maintenance services to over 300 buildings for 20 Trusts
Across London, our Maintenance teams maintain thousands of homes. We work closely with residents across many housing schemes, aiming to minimise disruption when repairs are required and ultimately aiming to ensure that the communities we work with are better places to live
Rewarding Careers:
We take pride providing an environment in which individuals can develop their careers. We offer exciting career opportunities and excellent training, a diverse workplace and competitive benefits across all our business divisions.
Rydon's Culture:
Rydon’s culture is one of commitment, excellent professional standards and respect for our employees, clients, partners and suppliers. We approach everything we do with transparency, honesty and respect.
Our business is built on the foundations of Integrity, Teamwork, Professionalism and Partnership. Our people share these principles in whichever role they work – on site as a skilled maintenance engineer, contract management teams, corporate services, within our contact centre or in our branch offices
For more details, please visit: http://www.rydon.co.uk
For careers information, please visit: https://careers-rydon.icims.com/jobs/intro
