Colonial First State

Service Manager

Colonial First State  •  Sydney, AU (Hybrid)  •  4 months ago
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Job Description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

Corporate Core is the team that provides technology support, project leadership, problem management and strategic technical development for the Corporate Core Applications. This dynamic role reports indirectly to the Director of Corporate Platforms.

Your Responsibilities

  • Act as a trusted advisor to stakeholders, providing expert guidance and advice on the development and design of projects to ensure alignment with business objectives.
  • Conduct thorough research and analysis to support stakeholders in achieving the organization's goals and objectives.
  • Develop and deliver tailored training programs to enhance the knowledge and skills of employees, ensuring they can effectively support stakeholders.
  • Translate complex technical solutions and requirements into clear, concise language for non-technical stakeholders, ensuring they understand the impact and benefits.
  • Collaborate with stakeholders to test and evaluate the impact of technical solutions on the organization's operations, ensuring they meet business needs.
  • Provide expert advice on compliance and engineering standards, helping stakeholders navigate regulatory requirements and industry best practices.
  • Contribute specialized knowledge to improve processes and documentation, making it easier for stakeholders to achieve their goals.
  • Support project management activities by offering expert advice and guidance, ensuring projects are delivered on time and within scope.

Your Capability and Experience

  • Strong leadership and communication skills.
  • Ability to work collaboratively with others.
  • Thorough understanding of the latest developments and trends in the relevant field.
  • Project management experience
  • Strong Problem-Solving Skills and conflict resolution.
  • Demonstration of natural curiosity, growth mindset
  • Ability to manage ambiguity
  • A strong desire to succeed
  • Be customer obsessed.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

  • Additional day for your birthday
  • Hybrid working model
  • Access to CFS Employer Super
  • Life Leave - 3 days per annum
  • Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.
  • Access to Corporate rates with BUPA Health Insurance
  • Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).

Colonial First State

About Colonial First State

We’ve helped over 3 million Australians and counting.

We provide superannuation, investment and retirement products to members as well as to corporate and superannuation fund investors. Our wide range and investment management expertise spans Australian and global shares, property, fixed interest, credit, hedge funds, infrastructure and private equity.

The privacy of your personal information is important to us. We will handle all personal information collected in accordance with applicable privacy laws and our privacy policy and collection statement which can be accessed here www.cfs.com.au/privacy. If you have any questions in relation to our privacy practices or would like to request a copy of our privacy policy please contact us on 13 13 36.

Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee and issuer of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the issuer and Investor Directed Portfolio Services (IDPS) operator and administrator of investment products. Information on this social media may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at www.cfs.com.au/tmd, which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS), Investor Directed Portfolio Service Guide (IDPS Guide) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the FirstChoice PDSs and the FSG from www.cfs.com.au or by calling 13 13 36 and FirstWrap PDSs, FSGs and IDPS Guides from www.firstwrap.com.au or your adviser.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sydney, AU
Year Founded
Unknown
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