Job Description

Tesoro Group is seeking an experienced Service Maintenance Manager to join their team at (12) of their properties in Minneapolis, MN. The ideal candidate will have 5 years’ experience of maintenance management, hands-on maintenance, strong organizational skills and someone that will lead by example. This role is a direct hire role.

Salary: $35-$40/hour DOQ.

Schedule: Weekly schedule: M-F 8am-5pm. This role is contract to hire (90 days before conversion).

Responsibilities and Job Duties:

Under the direction of the Community Manager, the Service Maintenance Manager (SMM) is responsible for al the physical operations of the community, particularly the preservation and maintenance of the asset, preparation of market ready homes and providing ongoing service to the residents. The SMM si a working maintenance manager position requiring to lead the maintenance team members and perform hands on work duties. A primary role of the SMM is to deliver leadership, mentoring and direction to enhance the skills of employees and foster a collaborative and positive work environment in accordance with company policies and provide a quality living environment for al residents.

Essential Functions:

• Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community
• Manage and participate ni the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address.
• Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards
• Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs.
• Manage preparation and make repairs for REAC/HQS inspections and audits.
• Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations.
• Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services.
• Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE.
• Available for weekend work, on-call rotation and emergency service call duties.

Physical Demands &Work Environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to remain in a stationary position 50 percent of the time.
• Commutable radius to property
• Must be able to ascend/descend a ladder
• Frequently moves equipment weighing up to 50 pounds across sites.
• Constantly works in outdoor weather conditions.

Knowledge, Skills and Abilities:

• Leadership skills and understanding of effective management of personal development and career paths for al employees desired
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
• Excellent verbal and written communication skills required
• Knowledge of Federal Fair Housing Laws & Guidelines a plus
• "Excellent Customer Service" skills required
• Bilingual "a plus"

Education & Experience:

• High School diploma or equivalent required.
• 5+ years of multi-family type operational management experience, preferably with a comparable role in multi-family experience
  
• Experience in training, budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills.
• One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) required. (Willingness to get any required certifications) within 6 months of hiring to meet any specific site/area needs.
• Knowledge of all hand and power tools, cleaning supplies, and protective equipment.

Tesoro Group is a leading provider of specialized talent solutions dedicated to connecting exceptional individuals with exciting career opportunities across various industries. We specialize in matching highly qualified candidates with companies seeking expertise in finance, technology, marketing, legal, administrative, and customer support roles. At Tesoro Group, we are committed to empowering you for success by providing access to top-tier positions, competitive compensation packages, comprehensive benefits, and unmatched communication and support.

Tesoro Group is an Equal Opportunity Employer, and we welcome applicants from all backgrounds. We believe in creating an inclusive environment where talent thrives, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

We are committed to providing reasonable accommodation throughout the application and interview process. If you require assistance, please reach out to info@tesoroco.com. Pay offered to successful candidates is determined by various factors, including education, experience, location, job duties, and certifications.

At Tesoro Group, we're dedicated to your success. Join us and embark on a journey where your talents are valued, and your career aspirations are realized. © 2026 Tesoro Group. All rights reserved.