Napleton Auto Group

Service Loaner Concierge

Napleton Auto Group  •  $18 - $20/hr  •  Chicago, IL (Onsite)  •  5 hours ago
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Job Description

The Ed Napleton Automotive Group is looking for our next Service Loaner Concierge. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton Downtown Porsche, the Service Loaner Concierge functions as a Loaner Inventory Specialist responsible for the daily process of tracking all loaners and ensuring they are ready for use. Ensures walk-arounds are done on a consistent basis to monitor the vehicle. Acts as Service Support to assist management with service needs which may include customer service-related projects.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

  • Potential pay ranging between $18-$20 per hour
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation Time
  • Discounts on products, services, and vehicles
  • Growth Opportunity

Job Responsibilities:

  • Perform and provide accurate contracts for loaner agreements.
  • Manage loaner fleet providing prepped clean vehicles ready for guests.
  • Accurately inspect conditions of inbound and outbound vehicles with documentation.
  • Provide up to date status of guests’ vehicles in service for repair.
  • Prepare new vehicles to enter loaner fleet.
  • Monitor soon to be retired loaner vehicles to be transferred to sales department.
  • Create reports of outstanding loaner vehicles that are due.
  • Keep up to date of maintenance of loaner vehicles.

Job Requirements:

  • High school diploma and at least 1 year experience automotive service industry or hospitality industry.
  • Effective communication skills.
  • Valid Driver’s License, acceptable driving record and at least age 18 years of age required to drive company or customer vehicles.
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Napleton Auto Group

About Napleton Auto Group

Welcome to the Napleton Auto Group!

Our family has been selling & servicing vehicles since 1931. Today there are more than 80 Napleton Auto Group dealerships that are family owned & operated, providing thousands of customers with unmatched service and an unbeatable price.

From 1931, when Edward W. Napleton opened a small DeSoto dealership on the south side of Chicago, to the more than 80 Napleton Auto Group dealerships our family owns today, our commitment to customer satisfaction shines through at every Napleton dealership.

With locations in Libertyville, Glenview, Northbrook, Calumet City, Blue Island, Bourbonnais, Loves Park, Rockford, Schererville, IN Springfield, MO, and Columbus, WI— Every dealership in the Napleton Auto Group is guided by a single principle—putting the customer first.

Our group operates 32 franchises and provides sales and service needs for the following brands:

Audi

Alfa Romeo

Bentley

Buick

Cadillac

Chevrolet

Fiat

Ford

Honda

Hyundai

Jaguar

Lincoln

Mazda

Mercedes-Benz

Mitsubishi

Nissan

Porsche

Rolls-Royce

Subaru

Volkswagen

Volvo

From an experienced, knowledgeable sales staff that makes sure you have a no pressure buying experience, to our extended service hours, we’re dedicated to providing you with the best possible experience. That’s why we offer free service loaners, why our customer lounge areas have complimentary Wi-Fi and cable TV, and why you can always help yourself to fresh, hot coffee or bottled water.

For over 85 years, the Napleton family has made sure that absolutely nothing is more important than our commitment to your satisfaction. You’ll see it in every department of every Napleton Auto Group dealership. We hope you’ll join the thousands of other satisfied customers that buy and service their vehicles the Napleton way.

Visit us at www.shopnapleton.com to learn more about how we can assist you in your next vehicle need!

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Unknown
Year Founded
Unknown
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