Job Description
Service ManagerCommercial Glazing, ServiceFLYNN GROUP OF COMPANIES
THE FLYNN WAY“The Flynn Way” is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn’s culture. We have an amazing opportunity for a Service Manager .This key position will act as Division Manager for the Branch Service Department with new and existing clients (related to Glazing Repairs and Maintenance with Commercial and Industrial Buildings). The Service Manager is a vital connection between our company and potential/existing clients. What we Offer:· Competitive wages and benefits· Health, Dental, Vision, Life and Disability Insurance (effective 1st of month after start date!)· Employee/Family Assistance Program· Structured bonus plan· Paid time off and paid holidays· 401k w/ match· Vehicle (Company Truck) + gas card· Corporate Credit Card for Work-related expenses· Health Club Membership (specific health clubs)· Great environment where our motto is “Flynn Family Winning Together”!· On-going development through our in-house Flynn University Here’s what your days will look like as a Service Manager: Building strong and long-lasting relationships:· Help grow and build our Glazing Service business· Manage and lead Service Team within branch· Build relationships/partnerships with customers/potential customers· Communication with existing customers and explain Flynn Service opportunities· Regular follow-up on quotes· Scheduling, alignment and time management of field crews· Dispatch calls to field technicians, providing all necessary job information· Ensure Service inventory is appropriate· Monitor quality, safety and training requirements through regular job site visits· Attend association, industry, and networking events· Plan and attend client meetings, based on interests of the client· Promote Flynn’s brand & services via marketing and social media channels· All other duties as role requires Technical skills and responsibilities:· Understand and prepare takeoffs and estimates· Ability to conduct presentations virtually· Supporting corporate initiatives and business development objectives Here’s what you bring to the table:· 5-7 years’ experience in Commercial Glazing, Service dept required.· Strong, positive management, delegation, planning and leadership skills· Ability to multitask and work in a fast-paced team environment· Ability to develop and maintain strong, positive relationships· Entrepreneurial spirit and drive to grow the business· Experienced in using MS Office and Bluebeam/AutoCAD
Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team. Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.This posting is for an existing vacancy within the organization.
