Job Description

• Build and  maintain strong relationships with clients, providing exceptional customer service and follow-up. 

• Identify opportunities for  additional services and upselling based on customer needs. 

• Maintain  accurate records of estimates, customer interactions, and follow-ups with weekly call logs and funnels sheets. 

• Conduct on-site assessments of trailers to evaluate service needs and  determine accurate estimates for repairs, modifications, and maintenance. 

• Prepare detailed and competitive service quotes, ensuring clarity and accuracy. 

• Collaborate with service technicians to gather technical information and ensure estimates reflect necessary work. 

• Stay  up to date with industry trends, materials, and pricing to provide informed recommendations. 

• Assist in the development of marketing strategies to promote service offerings. 

• Identify and research potential local customers through various channels, including online databases, social media, and community events. 

• Initiate contact with prospective customers via phone calls, emails, and in-person visits to introduce our products/services. 

• Schedule and conduct meetings with potential customers to present our  offerings and address any questions or concerns. 

• Attend local networking events, trade shows, and community gatherings to promote our brand and generate leads. 

• Achieve and exceed monthly and quarterly sales targets and performance metrics. 

• Other duties as assigned. 

• 2+  years of Outside Sales experience with a  proven sales record  

• Excellent verbal and written communication skills. 

• Ability to work independently and manage multiple projects simultaneously. 

• Strong knowledge of trailer components, repair processes, and service requirements. 

• Proficiency in using estimating software and CRM tools 

• ERP experience is a plus, experience with Adjust-rite and/or  Karmak operating systems, preferred 

• Strong analytical skills with attention to detail. 

• Valid driver’s license and willingness to travel for on-site evaluations up to 75% of the time within a given territory 

• Highly self-motivated with an  aggressive “go-getter” attitude. 

• Technical certification related to trailer repair or maintenance preferred. 

• Must be able to lift/carry  5 lbs frequently   

• Must be able to lift/carry  25 lbs occasionally.   

• Must be able to lift/carry  50 lbs infrequently.    

• Prolonged periods of sitting at a desk and working on a computer.   

• Prolonged periods of  walking and standing   
• #INDP