POWER TK AŞ, 2013 yılında kuruluşundan bu yana PERKINS markasının Türkiye'deki atanmış distribütörüdür. PERKINS motorlarının ve yedek parçalarının dağıtımı, PERKINS dizel motorlarının servis ve bakımı konusunda uzmanlaşmış olup, Genel Merkezimiz İstanbul'da (Çekmeköy) bulunmaktadır.
POWER TK AS, 1978 yılında kurulan bir Fransız aile şirketi olan FÉTIS Group'un bir parçasıdır ve Avrupa, Asya ve Orta Doğu ve Afrika'daki 22 ülkede 660 çalışanı ile desteklenmektedir.
We are looking for a motivated Service Engineer to join our technical team in İstanbul. The main purpose of the role is to provide fast and effective solutions to customer and dealer service requests, increase customer satisfaction, minimize product downtime, and enhance the technical efficiency of service operations.
Your daily missions :
Respond to customer, dealer, and internal service requests professionally and record them in the system.
Prioritize and coordinate service activities with relevant departments.
Act as the first contact point for technical support and ensure prompt feedback.
Diagnose faults via phone, email, or digital platforms using diagnostic tools and documentation.
Perform on-site interventions when remote solutions are not possible.
Plan and coordinate technician assignments, monitor work orders, and ensure quality completion.
Prepare detailed technical reports and create troubleshooting guides for recurring issues.
Accurately report field warranty cases to the warranty team on time.
Ensure necessary documentation is shared with institutions for scheduled technical visits.
Bachelor’s degree in Mechanical, Mechatronics, or Electrical Engineering (or equivalent).
5+ years of experience in technical service or maintenance roles (preferably in engines, machinery, or automotive).
Strong problem-solving and diagnostic skills.
Proficiency in MS Office and service management systems (IFS, SAP, etc.).
B-class driving license and willingness to travel.
Good English communication skills (written and spoken).
Customer-oriented and solution-focused mindset
Strong sense of responsibility and ownership
Good teamwork and coordination skills
Réf: 993b06a0-96d4-4572-b160-02d106aa2ee3
The Fetis Group is a privately owned international engineering organisation. Our headquarters are in the dynamic French city of Nantes, and we have over 650 employees working from over 30 sites in 9 countries.
The groups activities focus on providing products and services for off-road machinery, specialised on-road vehicles, power generation, professional marine power, and manufacturing industries.
The group is committed to being a leader and a catalyst in the decarbonisation of the industries in which it operates, and is urgently investing in innovation to enable this.
We are always interested in hearing from talented engineers and technicians who are seeking challenging and rewarding long term careers.
