Main Tasks
1、Duties and responsibilities include but are not limited to:
-Support high quality after-sales service to satisfy customers 70%
2、Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
-Provide effective communication to customer and visiting VIP customers 20%
-Handling service quotation, service contract and collect service AR. 10%
-Perform other related duties and responsibilities as assigned
Requirements
Education
1、Bachelor degree in science and engineering
Experience
1、Relevant working experience in development, technology, production or service of medical instrument field
2、4 years experience in engineering
3、2 years experience in related field is preferred
Other skills Logical thinking
1、Good Customer Sense
2、Excellent communication skills
3、English and Chinese language skills: Proficient in writing and reading, CET-4
4、Use of computer software and data processing applications relevant to technical techniques
Your ZEISS Recruiting Team
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue around 11 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (30 September 2024).
With over 46,000 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 35 production facilities worldwide (30 September 2024). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.
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