Provides after-sales service support to customers on-site in the fields of installation, repair, and maintenance Zeiss medical products
Enhance ZEISS Good Brand Image by completing PM, according to the guideline, in time, and provide effective solution to make sure customer operation won' t be interrupted in case of equipment breakdown.
1. Understand customer workflow
2. Provide timely PM to new customer based on the company guideline
3. Handle technical inquiry and provide installation, deinstallation, maintenance, troubleshooting and repair.
4. Quotation to customer timely in case of repair out of warranty.
5. Maintain good relationship with existing customers
6. Willing to go overseas to attend company assigned training courses.
Your ZEISS Recruiting Team
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue around 11 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (30 September 2024).
With over 46,000 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 35 production facilities worldwide (30 September 2024). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.
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