Job Description

Service Engineer (Healthcare and Scientific)

Field-based UK Wide - the ideal candidate will be located in North West area (Manchester, Liverpool, Stoke)

Permanent, Full-time, 37.5 hours

25 days annual leave plus bank holidays and your birthday off! Company Van, Fuel Card, Comprehensive Pension Scheme, Private Medical Insurance, Access to a Private GP and much more!

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Are you a Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits?

Are you passionate about Ecological Transformation and being a part of making a change to the planet?

If so, we have a fantastic opportunity to join our leading, well respected water technologies company, where you will play a pivotal role in giving our customers the best in class quality service, focusing on the Municipal market, by working on a number of sewage and drinking water treatment sites.

As part of this role, a flexible approach to customers’ needs and working hours is required and may include the need for you to work some weekends and during some public holidays. You will also be included on a rota to provide out of hours cover and rapid response to our clients.

At Veolia we are committed to ensure you have the best experience possible and take your career to the next level!

Some more brief responsibilities of a Service Engineer are:

• To develop and maintain good working relationships with customers through providing best in class quality service by;

• Always being punctual, helpful and courteous.

• Carrying out preventive maintenance and commissioning work

• Timely submission of work reports, time sheets and all other documentation.

• The timely completion of site tasks and activities as required.

• Offering the client after-sales technical and commercial support and feedback on future product development, features and functions.

• Looking for recommendations and opportunities to improve the clients system, (reliability or productivity) and where appropriate QOF the client for parts, consumables or plant.

• Undertaking upgrades and refurbishment work.

• For all of the above, provide regular updates to your line manager on any issues that may result in financial, reputational or operational impact on the Company.

• Carry out breakdown work – troubleshooting /fault finding.

• Liaise and work with the appropriate sales team.

Qualifications

General requirements for the role:

• Experience as a Service Engineer in the Healthcare and Scientific industry

• A qualification in Mechanical, Electrical or Chemical Engineering.

• Extensive knowledge and experience of the company products, applications and markets.

• Full UK Driving Licence is essential.

• Excellent communication skills with previous client facing experience.

• Punctual and presentable.

• Knowledge and experience in water treatment is desirable.

• Excellent time management skills.

• Passionate about providing a first-class service to our customers.

• Able to handle challenging conversations with customers and find a resolution.

• A good level of IT competency.

• Able to prioritise workload and manage multiple tasks.

Additional Information

Employee Benefits Package

We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day. Our company car benefit provides you with the flexibility to travel in comfort, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our well being services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That's not all… you also have the option to enrol in a range of flexible benefits, including Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.