SMA Solar

Service Engineer-C&I

SMA Solar  •  Hyderabad, IN (Onsite)  •  22 days ago
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Job Description

We are looking for a Solar String Inverter Service Engineer – Technical Support to join our growing renewable energy support team. The role involves remote technical support (tele support) for customers and installers, focusing on solar string inverter troubleshooting, fault analysis, and performance monitoring, along with effective case management using Salesforce and SAP.

Key Responsibilities

  • Provide remote technical support via phone, email, and online tools to customers, EPCs, and installers
  • Troubleshoot and analyse the solar string inverter faults, alarms, and error codes
  • Support customers during commissioning, configuration, and startup of inverters
  • Diagnose DC/AC side issues including grid faults, string mismatch, insulation faults, and communication issues
  • Monitor inverter performance and analyse underperformance or downtime
  • Perform network and communication troubleshooting including LAN, RS485 and firewall related issues.
  • Log, track, and close service cases using Salesforce
  • Coordinate with field service, Reginal service head, and internal technical teams for escalations
  • Assist with warranty evaluations and technical documentation
  • Maintain accurate service records and prepare basic technical reports
  • Strong understanding of grid-tied solar PV systems and string inverters
  • Strong Support SCADA Systems, inverter online monitoring portals, and plant level dashboards
  • Willing to work in shift-based or rotational schedules as required.

Qualification

Electrical Electronic Engineer with Experience of minimum4 years in same domain.

Strong troubleshooting and analytical skills
Proven ability to diagnose system issues across hardware, software, and network layers.

Excellent communication and documentation skills
Ability to clearly document setups, test scenarios, and findings, and communicate effectively with technical and non-technical stakeholders.

Join us in shaping reliable, customer-focused renewable energy solutions through high-quality testing and system integration.

Ready for your next career move?

We look forward to receiving your application!

Interested in this position but don’t meet every requirement? We’d still love to hear from you – please send us your cover letter and resume!

Your recruiting contact:

Anita Virnave | SMA Solar India Pvt. Ltd.

#SMA Solar India Pvt. Ltd.

∗ SMA is committed to equal opportunity and diversity – regardless of gender, age, origin, religion, disability, or sexual orientation.

SMA Solar

About SMA Solar

Innovative and sustainable key technologies are prerequisites for renewable energy supply. More than 3,500 employees from 18 countries work to ensure that SMA is actively helping to promote the production and development of PV system technology worldwide.

SMA is the only inverter manufacturer worldwide that offers the right inverter for every module type and system size ; for small residential systems, medium-sized commercial systems and large-scale plants; grid-connected photovoltaic systems; and off-grid and hybrid systems.

SMA also develops technologically leading system solutions and is on the leading edge of the energy of the future, in areas such as intelligent optimization of self-consumption, grid integration of solar power and integration of batteries for more effective use of renewable energies.

The intention of this LinkedIn profile is to share expert knowledge in inverter technology, interesting reference projects and new products in the field of commercial and large-scale solar power plants and to discuss today’s and future energy supply structures and solutions. We are looking forward to your comments, questions and feedback.

Corporate information: https://www.sma.de/en/corporate-information.html

Data Protection: https://www.sma.de/en/data-protection-declaration.html

Industry
Hardware & Semiconductors
Company Size
1,001-5,000 employees
Headquarters
Niestetal, DE
Year Founded
Unknown
Website
sma.de
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