Job Description

Job Title: Service Engineer

Location: Field Based (East London/North East London)

Job Length: Permanent

Working Hours: Full time

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Generous holiday (inc bank holidays)
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

About the role:

Aqua Libra design, manufacture, and supply a range of industry‑leading, energy‑efficient water dispensers. We play a key role in driving progress towards net zero and supporting our customers on their sustainability journeys. Our innovative approach has allowed us to look beyond the bottle and offer drinking water solutions that are not only great‑tasting but also better for the planet.

As one of our Service Engineers, you’ll use your skills to install, service, and repair purified chilled, still, sparkling, and boiling drinking water systems across a variety of business premises throughout the UK.

Role Responsibilities:

Install, service, and repair purified chilled, still, sparkling, and boiling drinking water systems.
Prioritise a diverse workload alongside peers and the planning team to ensure all tasks are completed within service level expectations and with maximum efficiency.
Ensure full compliance with Health & Safety legislation and relevant company procedures.

Experience and Key Attributes:

• Experience and knowledge within the water vending industry is highly desirable.
• You should have skills and experience with water cooling systems, carbonators, boilers, and filtration systems.
• Strong problem-solving skills, with a logical and methodical approach to fault-finding.
• A background or qualification in plumbing or water vending is desirable but not essential, as full training and support will be provided for the right candidate.
• Experience working in a customer-facing or field-based service environment is advantageous but not essential.
• Competent in using basic IT systems, including Microsoft Office.
• A full UK driving licence is essential.
• Self-motivated, with the ability to work independently or as part of a small team, consistently achieving strong results and demonstrating a commitment to continuous development.
• Excellent communication skills, with the ability to build effective relationships with both internal teams and external customers.
• Able to thrive in a diverse, fast-paced, field-based environment while consistently delivering world-class service

Why join us?

This is an exciting time to join our newly formed business. With a strong heritage, iconic brands, and a clear ambition, Carlsberg Britvic offers real opportunity for growth and development. You will be part of a team that values collaboration, drives performance, and delivers excellence every day.

Application Process:

We review applications continuously, and vacancies may be filled at any time, so please apply early.

We look forward to receiving your application.

This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.