PCCW

Service Engineer

PCCW  •  Hong Kong, HK (Onsite)  •  2 months ago
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Job Description

Background:

We are looking for a Network Engineer to design, implement, support, and optimize network infrastructure for enterprise customers. The role includes installation, configuration, troubleshooting, documentation, network upgrades, and customer project delivery across LAN, WAN, routing, switching, and security environments.

Required skills and experience:

  • Bachelor’s degree or diploma in Information Technology, Computer Science, Computer Engineering, Electronics, or a related discipline is commonly requested for network engineering roles.
  • Hands-on knowledge of TCP/IP, subnetting, VLAN, STP, routing, switching, NAT, ACL, VPN, WLAN, and firewall technologies is typically expected.
  • Experience in implementation and troubleshooting of enterprise network infrastructure is usually required.
  • Familiarity with Cisco, Huawei, Juniper, H3C environments is often preferred, and certifications such as CCNA, JNCIA, HCIA are commonly expected while NP or IE is often considered desirable.
  • Ability to produce technical documentation, perform diagnostics, manage incidents, and support customer-facing delivery is important for the role.
  • Good communication, problem-solving, multitasking, and coordination skills are important because the role often involves external clients and cross-team collaboration.
  • Experience in SI, MSP or project-based support environments is a strong advantage because these roles commonly involve outside clients and project teams
  • Availability for after-hours maintenance, emergency support, or on-call rotation may be required in some network engineering positions
PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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