Scandic Hotels

Service Employee; Ticketing and Guest Services, Nordkapphallen, fulltime

Scandic Hotels  •  Onsite  •  1 day ago
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Job Description

Go! Grow! Gather!

Each year more than 250 000 people form all over the world Nordkapp and we're looking for team members to help them gather the best possible memories at the North Cape!

Our Ticketing and Guest Services team at Nordkapphallen are the first people most of our guests meet at Nordkapp and they are responsible for giving them a warm and professional welcome. This team is responsible for selling and checking tickets to the visitor center, as well as guest information and the safety of our visitors. We are now looking for a motivated and independent team member to join us!

Your responsibilities will include:

  • Greeting individual and group guests
  • Ticket sales and upselling
  • Voucher-control and invoicing of groups
  • Guest information in person, e-mail and phone
  • Ensure good communication between the departments, as well as with groups and cruise dispatch
  • Safety- and security routines
  • Cash- and credit handling

As a member of the Ticketing and Guest Services team you will work closely with the F&B and Gift Shop teams, and report to the Service Manager.

Because Scandic Destination Nordkapp welcomes visitors and team members from all over the world, all our team members must speak and write English fluently. Skills in any Scandinavian language are appreciated. Please note any additional language skills in your application.

Other experience, skills or qualities we are looking for:

  • Minimum high school education
  • Good communication skills
  • Independent and motivated
  • Interested in life and history in the Arctic
  • Flexible, responsible and reliable
  • Driver's license class B is preferable

This is a permanent fulltime position with startup medio-November 2026 according to agreement. The position will require work on evenings, weekends and public holidays based on posted schedule.

Hourly salary and compensation is based on the collective agreement Riksavtalen for Hotell og Restaurant (LO/NHO). The company can assist with accommodation during the startup period.

We value diversity and inclusion in our workplace and are interested in learning more about your needs and any accommodations that may support you in succeeding in this role. We encourage all qualified candidates to apply, regardless of their functional level or background.

Scandic Hotels

About Scandic Hotels

Scandic is the largest hotel company in the Nordic countries with a network of about 280 hotels with 58,000 rooms in operation and under development, in more than 130 destinations.

The company is the leader when it comes to integrating sustainability in all operations and its award-winning Design for All concept ensures that Scandic hotels are accessible to everyone.

Well loved by guests and employees, the Scandic Friends loyalty program is the largest in the Nordic hotel industry and the company is one of the most attractive employers in the region. Scandic is listed on Nasdaq Stockholm.

Get to know Scandic: www.scandichotelsgroup.com

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Stockholm, SE
Year Founded
1963
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