Job Description

Are you our new service expert, who will help us go the extra mile?

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!

Ready to join the ride of your life?

Your next ride starts here!

Do you know the city like the back of your hand? Are you a multi-tasker who can be friendly to a customer while driving through the city in our Swapcar? Are you looking for a cool, flexible job at a fast-growing scale-up? Do you enjoy playing the host? Don’t wait any longer and apply!

How you pedal us forward!

• As a Swapper your job is to drive around by van, car or bike delivering bikes to our customers and helping them repair their bike on-site;

• Providing excellent service to our customers;

• Perform preventive maintenance on Swapfiets bikes;

• Perform easy on-site repairs of Swapfiets bikes;

• Drive basket value by offering additional products that are desired by our members;

The gear you need!

• In possession of a driver's license (for a minimum period of 2 years);

• Available to work a minimum of 12hours per week on weekdays;

• Understand and speak English and/or Dutch;

• Affinity with bikes and service;

• Whether working independently or as part of a team, you always work successfully!;

Benefits for a smooth ride!

• Your own Swapfiets 🚲 (lease);

• Flexibleworking hours/days possible.

• An hourly salary of €17.10.

• Become part of Swapfiets's fun operation! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events!

• Work fuelled by purpose! We offer a lot of responsibility, challenging and dynamic work;

• Learn bike skills on the job. No day is the same!

• Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us!);

• No seasonal work - we work all year round!

• A fun working culture with flat hierarchies and a tight-knit team!

Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!