The service drive manager greets customers and collects information necessary to repair the problems with their vehicle. This includes following through with the technicians and the customer so the customer is satisfied with the work performed.
At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.
National scale with entrepreneurial spirit
Inclusive culture and diverse leadership
Competitive compensation and benefits
Opportunities to make a real impact
Our values and culture
Proven leadership experience
Strategic thinking and execution skills
Passion for innovation and people development
Explore leadership opportunities at AutoNation today.
Schedule and assign daily work objectives for the service consultants
Monitor performance and counsel service consultants with behavioral or performance issues
Train, coach, supervise and assist service consultants
Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data
Maintain all supplies required to operate the service drive
Communicate with team leaders to determine status of jobs
Review the open repair order report on a daily basis, review and resolve any open repair orders that are beyond current week's business
Partner with all other dealership personnel to ensure quality of service provided to customers
Perform quality inspections of vehicles being returned to customers
Follow up with customers to ensure satisfaction with service work
Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, ect:
Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
High School diploma or equivalent
Ability to read and comprehend instructions and information
Two years of experience in an auto repair facility
Ability to collaborate with other dealership personnel
Must have a valid driver's license
Ability to drive manual transmission vehicles
Demonstrated communication and interpersonal skills
Demonstrated customer service skills
One year of supervisory experience (preferred)
Ability to operate an automobile
This positions pay range is $50k to $120k annually.
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
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Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
