Lithia & Driveway

Service Drive Lane Manager

Lithia & Driveway  •  United States (Onsite)  •  8 days ago
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Job Description

Dealership:

L0169 Lithia Chrysler Dodge Jeep Ram of Corpus Christi

Lithia Chrysler Dodge Jeep Ram of Corpus Christi

Are you a service professional waiting for the opportunity to take the leap and grow your career? This is the opportunity to do it!

Lithia is dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun!

If you share these values and you are a current Service professional or Service Advisor ready for the next career move than we want to talk you!

The Service Drive Lane Manager assist in managing the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Responsibilities

  • Schedule and assign daily work objectives for the service consultants.

  • Train, coach, supervise and assist service consultants.

  • Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data.

  • Partner with all other dealership personnel to ensure quality of service provided to customers.

  • Greet customers in a friendly and professional manner.

  • Follow-up with customer during repair/servicing of vehicle so they are aware of status.

Qualifications:

  • Previous Lead advisor or Service Advisor experience in an automotive dealership or auto shop setting.

  • A team player who is focused on providing exemplary customer service.

  • Ability to multi-task in a fast paced work environment.

  • Basic mechanical understanding of an automobile.

  • Strong organizational skills and detail oriented.

  • Acceptable driving record and a valid driver's license in your state of residence.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Lithia & Driveway

About Lithia & Driveway

Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.

Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 124 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 27,000 people.

As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.

Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.

We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.

Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.

Industry
Automotive & Mobility
Company Size
5,001-10,000 employees
Headquarters
Medford, OR
Year Founded
1946
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