Service Desk Officer
The Reece Group supports customers who deliver essential services that keep communities safe, healthy and running smoothly—from water and infrastructure to heating, cooling and refrigeration.
We are a forward-thinking, technology-driven organisation that continues to grow and diversify, with a strong focus on people, service and continuous improvement.
We are looking for a customer-focused Service Desk Officer to join our busy team in Cremorne. In this role, you will be a key part of the Technology Operations team, providing high-quality IT support to team members across more than 670 retail branches, support centres and warehouses. This is a fast-paced, high-volume environment where your communication skills, problem-solving mindset and customer focus will make a real difference.
This is a 12 month fixed term contract.
You thrive in a high-volume support environment and understand the importance of attention to detail, prioritisation and delivering a great customer experience. Attitude really is key - you bring energy, professionalism and a willingness to learn every day.
At Reece, you will work with knowledgeable, supportive people in a culture that values teamwork, development and doing things well. If you are looking to build your IT support career in an organisation that invests in its people, we would love to hear from you.
Apply today!!
Ever since our founder, Harold Joseph Reece, began selling plumbing products from the back of his truck in Australia in 1920, we’ve been committed to helping tradesmen and tradeswomen get the job done right.
Over 100 years later, we’re continuing to build the future with team members committed to improving the lives of our customers and our people by striving for greatness every day.
Our family of brands, formerly MORSCO Inc., in the USA serve the Plumbing, HVAC, Waterworks and Bath + Kitchen industries. Our 12 brands include DeVore & Johnson, Express Pipe & Supply, Farnsworth Wholesale Company, L&B Pipe & Supply, Morrison Supply, Murray Supply, Wholesale Specialties, MORSCO HVAC Supply, Fortiline, Todd Pipe, Schumacher & Seiler and Expressions Home Gallery.
We have a strong caring culture that supports each other, along with the communities where we live and work.
We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you’re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. What you can accomplish here is limitless. Which is why for many or us, this is our “forever company.”
Help us build the future together at careers.reece.com.
