
We are looking for a Service Desk Engineer to join us in a dedicated onsite role for a client in Stoke-on-Trent. This is a great role for a candidate with professional IT support experience who is looking to partner closely with a client in a face-to-face setting.
The budgeted salary for this role is between £28,000 - £32,000 a year, depending on experience.
Click here for the list of benefits.
In this role, you will provide technical support to a specific client, with the support of an IT Manager and a senior engineer. You will have the opportunity to perform problem diagnosis and guide a variety of users through step-by-step solutions across technical software, hardware and network domains. This is a varied role where you can build your onsite support exposure and continue to build on your technical skill set.
The right candidate for this role will have:
You will be technically familiar with:
We are the tech company with people at heart.
At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

We empower people to create sustainable value with the clever use of technology. We believe this is simply necessary for not only sustainable social development, but also the success of our customers.
We’re proud to be one of Microsoft’s leading partners in the UK, specialising in AI, Azure, Security, Dynamics 365 and Microsoft 365.
By aligning ourselves to the evolution of Microsoft, we’ve become a specialist at helping our customers get the most out of their investment. Our deep expertise has led to a long track record of success delivering transformational IT services and solutions for our customers – as evidenced by our awards and accreditations.