Department: IT
Employment Type: Full Time
Location: Hawthorne, California
Reporting To: Nathan Hintz
Compensation: $41.00 - $49.00 / hour
Astrolab is The Lunar Operations Company. We design and build the systems and hardware the lunar economy will come to depend on — rovers, power, and data networks for sustained operations on the Moon. We are focused on the problems that must be solved before the next chapter of human exploration can scale. The Moon does not forgive untested assumptions. The people who work here know that, and they wouldn't have it any other way.
Astrolab's IT Service Desk is the front line of support for every teammate — from mission control operators to engineers on the shop floor. As a Service Desk Engineer I, you'll be the first point of contact for day-to-day technology needs: setting up new hires, resolving hardware and software issues, and keeping our Microsoft-based environment (Entra ID, Intune, Microsoft 365) running smoothly. This is a hands-on, high-visibility role on a small team, ideal for someone early in their IT career who wants broad exposure across systems, hardware, and process. This role will report to the IT Service Desk Manager.
Venturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate on distant planetary bodies. We are singularly focused on designing, building and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity’s presence in the solar system.
Headquartered in Hawthorne, California, we are an American-owned and American-operated small business. Our team has more than five decades of experience in terrestrial and planetary robotics, electric vehicles, human spaceflight, and human intelligence field operations. Our stellar team, strategic partnerships with cutting-edge companies and institutions combine with our world-class manufacturing, integration and test facility will enable the delivery of lunar and Mars mobility solutions at maximum reliability, flexibility and cost effectiveness.
Having a strong, diverse, and inspired team is essential to accomplishing our bold mission. Employees are our biggest asset, and we are deeply committed to them and our values.
At Astrolab we…
Demonstrate and inspire trust. Interactions are direct, honest, and respectful. We are fair and transparent with what we do and why.
Thrive in balance. Balance gives us perspective and keeps us motivated and inspired. We commit to rewarding work and a fulfilling personal life.
Seek diverse perspectives. We ask questions, engage in productive debate and offer alternatives to ensure our solutions and products are robust and a reflection of our collective best.
Move with purpose. Quality and reliability are accomplished through efficient ideation and iteration. We act with a sense of urgency and deliver what we promise, always with the big picture in mind.
Make an impact. We intentionally move our community and industry into the future through our work, practices, and actions.
Check out our website for current openings and help us drive the future of planetary exploration & development!
