Service Desk Engineer
Location: Leeds / Halifax branches
Salary: £25,000 - £30,000 + Benefits
Job Type: Full-Time Hybrid working - 2 days in office after induction
Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you.
🔹 Providing 1st, 2nd & 3rd line IT support to internal users and external clients.
🔹 Troubleshooting and resolving hardware, software, and network issues
🔹 Managing Microsoft 365, Active Directory, and Windows environments
🔹 Logging, prioritizing, and escalating tickets as needed.
🔹 Ensuring excellent customer service and technical support.
✅ Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory).
✅ Strong troubleshooting and problem-solving skills.
✅ Excellent communication and customer service abilities.
✅ Experience in an IT support/helpdesk/service desk environment.
✅ Knowledge of networking, remote desktop support, and IT security is a plus!
🚀 Career growth opportunities & training support.
💡 Work in a collaborative and friendly team environment.
🏡 Hybrid working options available.
Service Desk Engineer
Location: Leeds / Halifax branches
Salary: £25,000 - £30,000 + Benefits
Job Type: Full-Time Hybrid working - 2 days in office after induction
The YourCode Recruitment Group is a group of recruitment, talent acquisition and talent management companies that work with some of Europe's most exciting technology organisations and individuals.
Born in 2018, the group has expanded throughout Europe, having dedicated recruitment functions covering Germany, UK, Poland and Ukraine, boasting an extensive client list that covers both large corporations and startups.
YourCode Recruitment provides an efficient, effective and enjoyable staffing experience to job-seekers and employers since 2018. We understand that a CV is important, but we also believe it is just a piece of paper and that's why we have moved away from scanning job boards & CV databases and now operate a fully digital recruitment model, integrating artificial intelligence and machine learning into our day to day running of the business, one of the first of it's kind within the industry.
YourCode Talent Acquisition provides internal recruitment functions to both start ups, SMEs & international organisations who require all the benefits of using an agency, under the price and commitment of an internal recruitment function. We are trusted by leading companies in tech, artificial intelligence, security, sports & betting and retail.
We are YourCode.
