MANTECH

Service Design and Engineering Director

MANTECH  •  $166k - $297k/yr  •  Maryland (Onsite)  •  4 months ago
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Job Description


General information


Requisition #
R65240
Locations
USA-MD-Annapolis Junction
Posting Date
01/13/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time


Description & Requirements


Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we’ve been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now—unleash your potential with MANTECH!

MANTECH seeks a motivated, career and customer-oriented Service Design and Engineering Director to join our team in Annapolis Junction, MD.

Responsibilities include but are not limited to:

  • Directs and leads a premiere organization of SMEs providing expert support to Field Service Operations charged with delivery of services in the customer’s extended enterprise within a strict SLA environment (Teams: Desktop Engineering, Networks, Cable, Unified Communications, Solution Architecture and Project Management)
  • Collaborate with fellow Frame Leads to design, maintain and/or improve supported services
  • Will oversee the production of Technical Insertion submission, SOWs and resource requirement documents for SME-level support as needed
  • Oversees selection and testing of hardware for new requirements and replacement of EOL hardware, and associated software as required
  • Participate in Opportunity for Improvement efforts to improve services
  • Conduct or direct interviews to maintain sufficient staffing levels
  • Identify and execute improvement efforts and participate in special program efforts as required
  • Host program and customer meetings and interface efforts for Frame and Program success as required
  • Support refresh, Walkout, CSIR, engineering support/field testing, enterprise SLA support and other duties as assigned
  • May have the opportunity to travel as required to meet program objectives

Minimum Qualifications:

  • Bachelor's Degree and 7+ years of technical leadership experience
  • Ability to convey very technical concepts to non-technical individuals in both verbal and written formats
  • Possesses an understanding of Information Assurance, desktop deployment, network and unified communication principles and concepts

Preferred Qualification:

  • CompTIA Security+ Certification
  • Certified Scrum Master (CSM)
  • IT ticket management system experience (ServiceNow).
  • Experience with large scale enterprise IT contracts.

Clearance Requirements:

  • Must have a current/active TS/SCI with Poly

Physical Requirements:

  • The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to collaborate with other leaders/teams, use standard office automation equipment, and virtual communication, which may involve delivering presentations.



The projected compensation range for this position is $165,800.00-$297,400.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

MANTECH

About MANTECH

MANTECH is more than a technology company. We are a company dedicated to service, and we consider our work a part of the public trust. The people of MANTECH are privileged to work for the security of the United States, the welfare of our service members and veterans, the protection of our communities, and the cause of better health care.

We have served the nation for more than 57 years, and in that time we have continually changed and grown to provide the technology that government needs to meet new challenges. We seek people with the same strong ethic of service, creativity, energy, and dedication to serving our country.

We are comprised of more than 9,800 talented employees around the world. Nearly 40% of our employees are veterans. Many others come from the Intelligence Community, Homeland Security and federal civilian agencies. We understand our customers’ challenges because we know their world firsthand.

When Federal managers and military leaders face tough challenges in cyber, data collection & analysis, enterprise IT or systems and software engineering, they turn to MANTECH to get the job done right. These professionals trust MANTECH and stay with us for years because we understand their needs and tackle their most complex challenges head on. They know that reaching their goal is our ultimate objective.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Herndon, Virginia
Year Founded
1968
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