Job Description
Service Department Manager (JB6077)
Springbok, Northern Cape
R25 000.00 to R35 000.00 a month CTC
Permanent
A well-established wholesale and retail supermarket environment is looking for an experienced Service Department Manager to oversee multiple fresh food and service departments within a high-volume retail setting. The role is responsible for managing daily operations across various food service divisions, ensuring profitability, maintaining strict food safety and hygiene standards, and driving operational excellence through effective planning, stock control, and team leadership. The successful candidate will have strong financial acumen, hands-on operational management experience, and the ability to perform effectively within a fast-paced retail environment
Minimum Requirements:
Grade 12
Relevant Diploma in Retail, Bakery, or Food Services advantageous
3–5 years’ experience within a multi-department food environment in wholesale and retail
Strong financial acumen with experience managing GP, COS, waste, and budgets
Experience with food costing, recipe control, and stock management
Strong leadership and team development skills
Ability to perform effectively in a high-pressure environment
High attention to detail
Strong understanding of food safety and hygiene standards
Duties and Responsibilities:
Oversee daily workflows across HMR, Sushi, Bean Tree, Bakery, and Why-Not departments
Drive GP% through strict recipe adherence and effective waste management
Ensure accurate production planning aligned to sales demand
Manage ordering, inventory, and shrinkage across all departments
Train and develop staff on operational processes and service excellence
Maintain operational efficiency and departmental performance standards
Ensure compliance with food safety and hygiene requirements
Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.
Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
