Water Corporation

Service Delivery Support Officer

Water Corporation  •  Canning Vale, AU (Onsite)  •  2 hours ago
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Job Description

About the role

Be the person who keeps everything moving.

Imagine starting your day by coordinating priorities for operational leaders, ensuring key activities are on track and helping teams deliver essential water and wastewater services that support communities across Perth. No two days are quite the same. One moment you're planning meetings and coordinating business deliverables, the next you're supporting training initiatives, managing stakeholder relationships or helping the team respond to important operational priorities.

As our Support Officer - Service Delivery, you'll be the central point of coordination for our Service Delivery leadership team. This is a fixed-term opportunity through to April 2027, where you'll work closely with Operations Managers and Team Leads, providing high-level administrative support that helps keep our field operations organised, compliant and running efficiently. This role exists within the Perth Region Service Delivery team and performs, coordinates and oversees administrative activities across the business unit.

What the role will involve

You'll play an important role behind the scenes, helping our operational teams focus on what they do best by:

  • Coordinating administrative activities across the Service Delivery team
  • Managing diaries, meetings, events and key business deliverables
  • Supporting Operations Managers and Team Leads to ensure priorities and business plan commitments stay on track
  • Coordinating training, safety and wellbeing initiatives across the team
  • Working with stakeholders across the business to gather information, track actions and support operational outcomes
  • Preparing agendas, minutes and documentation for leadership, committee and incident management meetings

Real benefits that matter

  • Real flexibility with options to work from home, flexible work hours
  • Two well-being days each year to recharge, relax and enjoy life (separate to standard paid sick/personal leave)
  • Access to long service leave pro rata after 3 years of service
  • Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%
  • Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
  • Family-friendly benefits, including 22 weeks of paid parental leave
  • Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
  • Annual leave loading – an extra 17.5% pay when you use your annual leave

Discover more benefits we offer to support the unique and individual ways our employees live.

About you

You're someone who thrives on organisation, enjoys building relationships and takes pride in making things happen. You can confidently manage competing priorities, communicate with a wide range of stakeholders and keep important activities moving forward.

You'll also bring:

  • Significant administrative or business support experience within a large and complex organisation
  • Experience using Microsoft Office applications and SAP
  • Strong communication, relationship-building and influencing skills
  • Experience coordinating meetings, forums or governance activities
  • An understanding of financial processes, cost allocations or reporting activities
  • The ability to work independently while supporting a busy operational team
  • Strong organisational skills and attention to detail
  • A current WA 'C' Class Driver's Licence

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Applications close Tuesday, 10th November

We reserve the right to withdraw this ad prior to the closing date

As part of the recruitment process you may be required to complete pre-employment screening which commonly include - but not limited to - a medical, qualification check, police clearance and Australian working rights check. If you would like the full list of pre-employment screening checks prior to applying, please contact recruitment@watercorporation.com.au

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website

Water Corporation

About Water Corporation

We’re the principal supplier of water, wastewater and drainage services in Western Australia to hundreds of thousands of homes, businesses and farms, as well as providing bulk water to farms for irrigation.

Our services, projects and activities span over 2.6 million square kilometres. We have regional offices in Perth, Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie which allow our employees to provide a high level of professional expertise to customers.

We have over 3,500 employees and manage an asset base of over $37 billion in water supply, wastewater, drainage infrastructure and bulk water for irrigation.

We’re owned by the Western Australian Government and are accountable to our sole shareholder, the Minister for Water, for delivery of our services in a commercial manner. Most of our surplus is returned to the government as a dividend to contribute to the development of the state, with the remainder reinvested in capital works.

Water Corporation was created in January 1996, in a restructure of the water industry in Western Australia. The Water Authority in turn had been created in 1985 through a merger of the former Metropolitan Water Authority, which operated in Perth, the state capital, and the water and wastewater operations of the former WA Public Works Department. We’re the seventh successive agency to deal with these services in Perth, Western Australia.

We're evolving...

Living on the world’s driest continent, the biggest challenge we face is reducing the impact of climate change.

It’s never been more important to work collaboratively with government, industry, and the community, to secure our water future and take care of our home state.

To support these efforts, our vision focuses on our operations having the lowest possible environmental impact, are safe for all, and are delivered at the lowest total cost.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Leederville, AU
Year Founded
Unknown
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