Water Corporation

Service Delivery Support Officer

Water Corporation  •  Canning Vale, AU (Onsite)  •  3 hours ago
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Job Description

About the role:

As a Support Officer for Service Delivery, you will have the opportunity to take ownership and make this role your own by coordinating and overseeing all Service Delivery administrative tasks. You will be the go-to for our Civil South Lead Team providing them with high-level support.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours

• Two well-being days each year to do whatever you need to do to feel good

• Access to long service leave pro rata after 3 years of service

• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.

• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What the role will involve:

· Guide and influence administrative activities within Service Delivery, involving delegation of work to other administrative roles within the region

· Proactively coordinate and provide administrative support across the Service Delivery team for activities such as lead team meetings and diary management

· Support the Civil South Lead Team to ensure business plan deliverables are managed and met on time

· Support the training, health and wellbeing programs and resource allocation of the service delivery teams

· Assist to develop the administrative function within Service Delivery to ensure the success of the team

· Liaise with key internal and external stakeholders

· Promote and encourage a safety culture across the business unit, coordinating meetings, agendas and minutes as required

Key skills and experience:

· Substantial support and administrative experience in a similar role within a large state-wide multifunctional organisation

· Experience using SAP and the Microsoft suite

· Demonstrated skills in interpersonal, communication, negotiation and influencing skills

· Sound knowledge of procedures and protocols for Incident and Executive Meetings

· Current WA ‘C’ class drivers’ license

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Please note: By applying for this role, you are consenting to your current and previous line managers being contacted as references. It is strongly recommended that all internal applicants advise their line manager of any applications for acting or permanent positions prior to applying.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close 23rd of June 2026

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website

Water Corporation

About Water Corporation

We’re the principal supplier of water, wastewater and drainage services in Western Australia to hundreds of thousands of homes, businesses and farms, as well as providing bulk water to farms for irrigation.

Our services, projects and activities span over 2.6 million square kilometres. We have regional offices in Perth, Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie which allow our employees to provide a high level of professional expertise to customers.

We have over 3,500 employees and manage an asset base of over $37 billion in water supply, wastewater, drainage infrastructure and bulk water for irrigation.

We’re owned by the Western Australian Government and are accountable to our sole shareholder, the Minister for Water, for delivery of our services in a commercial manner. Most of our surplus is returned to the government as a dividend to contribute to the development of the state, with the remainder reinvested in capital works.

Water Corporation was created in January 1996, in a restructure of the water industry in Western Australia. The Water Authority in turn had been created in 1985 through a merger of the former Metropolitan Water Authority, which operated in Perth, the state capital, and the water and wastewater operations of the former WA Public Works Department. We’re the seventh successive agency to deal with these services in Perth, Western Australia.

We're evolving...

Living on the world’s driest continent, the biggest challenge we face is reducing the impact of climate change.

It’s never been more important to work collaboratively with government, industry, and the community, to secure our water future and take care of our home state.

To support these efforts, our vision focuses on our operations having the lowest possible environmental impact, are safe for all, and are delivered at the lowest total cost.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
Leederville, AU
Year Founded
Unknown
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