At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
We are now looking for a Service Delivery Quality Manager for the France and Benelux Market who will lead the quality delivery of Customer Services Operations team, France and Benelux, by implementing CI (TPM) through data-driven decision making and lessons learned processes.
You will report to the Director Service Support & Delivery Quality for EMEA,
The position is permanent and based in Paris (France), Utrecht (the Netherlands) or Grooth-Bijgaarden (Belgium). You will travel up to 20% of your time.
As a Service Delivery Quality Manager South Europe, you will lead services quality continuous improvement of CSO delivered activities, through data driven approach, e.g.: actions plan, root cause analysis, lessons learned and best practices to replicate success.
Main responsibilities:
We are looking for a results‑oriented professional who can drive actions to improve quality maturity and lead continuous improvement initiatives. The role involves active participation in Quality Governance and close follow‑up on the deployment of the quality plan. You will be responsible for deploying group quality methodologies and tools, such as PSM and WCM, and for leading or supporting issue‑resolution activities to ensure sustainable quality performance.
We Offer You
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If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/
This job posting expires on 2026-08-03
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
We’re here to make food safe and available. It’s why we provide advanced food production systems, from product creation and recipe testing to processing, filling, packaging, logistics, services and beyond. We support almost every food and beverage category with tailored solutions for category-specific needs.
In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose:
We commit to making food safe and available, everywhere, and we promise to protect what’s good: food, people and the planet.
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