Ready to find the right role for you?
Service Delivery Manager
Location: Wyre
Salary: £32786.96
Hours : Full Time -40hours Per Week
What we can offer you;
25 days of annual leave.
Access to our people’s pension scheme.
Free physiotherapy service.
Discounts on everything from groceries to well known retailers.
Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
Ongoing training and development opportunities, allowing you to reach your full potential.
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day.
Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What you'll be doing;
Ensure the wellbeing of employees (working hours, sickness, health)
Carry out regular reviews and meetings with frontline teams
Lead the team and maintain a visible presence for employees on site and on the rounds
Championing inclusion in the workplace
Developing and maintaining employee engagement
Sickness and absences management
Implementing people management processes and procedures in line with company policy
Ensuring training and competency checks are in place for all roles
Carry out staff inductions in accordance with VMR
Oversee day to day stock managements, traffic management and management of all operational areas
Delivery of a first time collection culture and all contractual performance KPI’s
Lead our people and assets to deliver/exceed service expectations
Developing on day to day relationships with clients and residents
Utilise data to improve operational performance including effective use of Bartec
Ensure operations run in line with Veolia minimum requirements and support improvements plans
Support fleet management and compliance
What we're looking for;
Essential:
Excellent communication skills
Team work
Ability to work well under pressure- fast but efficient
Leadership skills- ability to lead and provide instructions to large workforces
Previous management experience
Desirable:
IOSH managing safely
Computer literate
HGV Licence
What’s next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Veolia UK provides solutions for ecological transformation which means reconciling human progress with environmental protection. We develop and implement local solutions to depollute our vital resources and regenerate resources to preserve them from depletion along with solutions to decarbonize our ways of living and adapt them to the consequences of climate change.
We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of waterways, soil and air and create a circular economy where nothing goes to waste.
Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes.
We also anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands through the development of microgrids and energy management through our Hubgrade solution, which optimises the resources using digital and artificial intelligence.
Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024.
We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals.
These aren't just empty words.
