• 
  Maintaining
  positive relationships with customers.
• 
  Identifying
  customer needs and overseeing service delivery within the business context.
• 
  Determining ways to
  reduce costs without sacrificing customer satisfaction
• 
  Assessing customer
  feedback and using your creativity to establish, improve, and refine services.
• 
  Remaining organized
  and meeting deadlines.

Requirements

• 
  Bachelor's degree in Engineering, Computer Science.
• 
  2+ years of management/ leadership experience in a
  software development organization.
• 
  Must have experience working through the design,
  development, and release cycle delivering software to market.
• 
  Good computer skills and the ability to use business
  support software.
• 
  Strong customer service, project management, and quality
  control skills.
• 
  Strong teamwork skills and attention to detail.