Job Description

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

Join One of Australia's Leading Security Companies

MSS Security is a trusted leader in the security industry, delivering high-quality service solutions across a diverse portfolio of clients and industries. We are seeking an experienced and motivated Service Delivery Coordinator to join our Western Australia team and play a key role in supporting the delivery of exceptional security services. This is an exciting opportunity for a highly organised professional who thrives in a fast-paced environment and enjoys building strong relationships with clients, employees, and stakeholders.

About the Role

Reporting to the Operations Team, the Service Delivery Coordinator will be responsible for supporting the effective delivery of security services across multiple client sites throughout Western Australia.

Key responsibilities include:

• Coordinating and supporting security operations across multiple client locations
• Building and maintaining strong relationships with clients and site stakeholders
• Assisting with rostering, workforce planning, and operational coverage
• Supporting recruitment, onboarding, and employee engagement activities
• Ensuring compliance with client requirements, company policies, and legislative obligations
• Providing administrative and operational support to the leadership team

About You

To be successful in this role, you will have:

Essential Requirements

• Current Driver's Licence
• Excellent communication and interpersonal skills
• Previous experience in a security operations, service delivery, or coordination
• Experience with rostering and workforce management systems
• Strong administration and organisational abilities
• Intermediate to advanced Microsoft Office skills
• Ability to work independently and manage competing priorities
• Strong problem-solving and decision-making skills
• Full Australian working rights

What We Offer

• Full-time permanent opportunity
• Competitive salary package
• Career development and progression opportunities
• Supportive and collaborative team environment
• Opportunity to work with a national industry leader
• Employee benefits and reward programs

MSS Security Values Diversity

MSS Security is an Equal Opportunity Employer. We value diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, veterans, mature-age workers, people with disabilities, and individuals from diverse cultural backgrounds.

How to Apply

If you are passionate about delivering exceptional customer service, building strong relationships, and contributing to operational excellence, we would love to hear from you.

Apply today with your current resume and a cover letter outlining your relevant experience and suitability for the role.

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.