Job Description

As ourService DeliveryAnalyst,you will interact daily with ourCustomer OperationsandCentral Operationsteams. You will be expected toleverageyour revenue cycleexpertiseto helpidentifyopportunities to minimize defects and improve process outcomes, whiledemonstratingan ability to produce customer-ready deliverables and solid judgement when solving problems.You willleveragedata analysis toidentifyopportunities for process improvements and client success while presenting findings to our customers to ensure understanding and alignment.

In this role, you will also contribute to our growing organization as a thought leader helping to improve the R1 RCM (R1) solution and inform our strategy. The Analyst - Service Delivery is also responsible for supporting a high touch relationship with client counterparts and leadership,buildingand mentoring a high performing team, and being a liaison between internal operations and client teams.To thrive in thisroleyoumusthaveattention todetail, beorganizedandconduct basicanalysis of thedata. This is truly an exciting time of transformation andprovidestremendous opportunity for lasting impact.

 
Here’swhat you will experience working asa Service Delivery Analyst 

• Define,developand run reports when neededsupporting Customer Operations Analytics

• Account reviews to 1) learn revenue cycle more deeply; 2) be able to suggest trends/opportunities

• Clearly articulate trends/opportunities

• Quality check of metrics/reports

• Responsible for specific action plansandfollow-ups

• Ability to think creatively, be analytically minded,objectiveand independent

Required Skills: 

• 2-3years of Revenue Cycle experienceor professional experiencedemonstratingprogressive responsibility

• Business Analyst,SharedServicesand/or Operations experience

• EpicClarity Data Model - Resolute Hospital Billing Certification

• ProficiencyinSnowflake, PowerBIandSQL queries/knowledge

For this US-based position, the base pay range is $49,126.27 - $81,225.49 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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