Premier Trailer Leasing

Service Coordinator (Night Shift)

Premier Trailer Leasing  •  Plano, TX (Onsite)  •  1 month ago
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Job Description

Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to come to work each day? How about a place where people are growing because they desire change and growth is modeled and expected?

WHO WE ARE:

Premier Trailer Leasing is a ' USA Today Top Workplace' and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 65,000+ trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard, and valued. Join us and experience what it means to live a culture of C.A.R.E!

JOB SCOPE:


This position will be tasked with all aspects of handling road service calls. Fielding calls for service assistance. Getting and documenting all pertinent information. Determining needed repair and or tire services. Matching vendors for service and following through with them. Documenting everything in GP for the branch and the invoice for the customer. This position will also work on several duties while not handling service requests.

This position will cover the night shift (9PM - 7AM), 4 days a week.

The successful candidate will work an 8AM - 5PM shift, Monday through Friday during training (approximately 1 month).
RESPONSIBILITIES:

  • Handle service requests from customers. Including getting information, matching vendors, determining needed repairs, communicating with vendor and customer, inputting service into GP, creating rebill for work, and communication with branch after completion
  • Manage payables for all road service vendors
  • Seek and set up new vendors for our vendor network
  • Manage/Input payables into GP as well as tracking spreadsheets
  • Manage/Update parts, invoice, expense, and tracking spreadsheets
  • Process new license plates and registrations for new equipment
  • Process FHWA forms for new equipment
  • Assist National Account Operations with collections and seasonal trailer transportation

EDUCATION & QUALIFICATIONS:

  • Associates degree in business or related field
  • At least 1+ years of related work experience

MINIMUM KNOWLEDGE, SKILLS & ABILITIES:

  • Self-starter with a sense of urgency, detailed oriented and well organized
  • Accurate and attentive to detail
  • Excellent written and verbal communication skills
  • Strong typing and computer applications skills
  • Ability to assist and support others with a helpful disposition

TECHNOLOGY SKILLS:

  • Proficiency in Microsoft Office Suites - Word, intermediate Excel, PowerPoint and Outlook
Premier Trailer Leasing

About Premier Trailer Leasing

Premier Trailer Leasing is a leading trailer leasing and rental company in the US, specializing in long-term leasing and short-term rental services for a wide range of semitrailers, including over-the-road vans, flatbeds, refrigerated equipment, and chassis.

With one of the largest fleets in the industry and a growing nationwide network of locations, we’re committed to providing exceptional service and value to our customers.

What sets us apart?

Unparalleled Fleet: Our extensive fleet of trailers of various types and ages ensure that our customers have access to the highest quality equipment for both rentals and leases.

Advanced Technology: We invest in real-time GPS tracking with geofencing, refrigeration monitoring, fuel savings, and CARB compliance, as well as our 24-hour in-house emergency roadside assistance program RoadCARE.

Customer-Centric Approach: We focus on building long-standing relationships with each customer, offering flexible, personalized service to ensure your unique needs are met.

Employee Excellence: We take pride in recruiting, training, and motivating the best employees in the industry, fostering a nationally recognized culture of growth and success.

Community Involvement: We are dedicated to giving back and supporting our community through partnerships with organizations that are making a difference.

Join us at Premier Trailer Leasing and experience the difference in our commitment to providing top-notch service.

Industry
Transportation & Logistics
Company Size
201-500 employees
Headquarters
Plano, Texas
Year Founded
2005
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