Our kaimahi (employees) are passionate people, each driven to contribute to better health outcomes, with a focus on people experiencing inequity. We are focused on hiring kaimahi who live and work in the communities they serve.
Whakarongorau Aotearoa (Whakarongorau) is committed to understanding and improving mana taurite (equal status) starts with the understanding of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.
We are committed to ensuring our workforce reflects the community we support.
Whakarongorau, a social enterprise, is a virtual health and social services organisation with a proven record of connecting people seamlessly with care when they need it.
Whakarongorau aims to be there when face to face health and social services cannot, providing consistent, clinically supported access to services for those in need or when people are unable to access other options due to location, time of day, financial or cultural barriers.
As a Bowel Screening Service Coordinator, you will support eligible participants and their whānau through the National Bowel Screening Programme. You will manage inbound and outbound calls, provide clear and reliable information, verify participant details, maintain accurate records, and help people progress through the screening pathway. A key focus of this role is building trust and encouraging participation in a culturally appropriate way, particularly with Māori and Pacific communities.
You are a people-focused professional who thrives on supporting others and making a meaningful difference. You enjoy connecting with people from diverse backgrounds, can communicate complex information in a clear and compassionate way, and understand the importance of cultural safety and equity in healthcare. You are organised, resilient, and bring a positive, solutions-focused approach to your work while maintaining a high level of accuracy and professionalism.
If you're excited about this role and think you have what it takes, but your experience doesn't align 100%, we still want to hear from you and would encourage you to apply.
E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them
Whakarongorau Aotearoa // New Zealand Telehealth Services is the social enterprise running the Government-funded free to the public, 24/7 national telehealth services across seven digital channels.
Those 35+ services include Healthline, the COVID Healthline, the Vaccination Healthline, 1737 – Need to talk?, Quitline, the national sexual harm service Safe to talk, the Puāwaitanga counselling service, the cervical and bowel national screening coordination centres, and General Practice After Hours services.
We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
Whakarongorau-run services support the health, mental health, and social sectors across Aotearoa and have a positive impact on the lives of over 1.5 million people every year – connecting with 1 in 4 people in Aotearoa.
The services are supported by 12 clinical teams of registered nurses, mental health nurses, psychiatrists, counsellors, social workers, doctors, paramedics, poisons officers, health advisors, family and sexual harm professionals, and emergency triage nurses. Our
The majority of our 500 staff work from their homes across Aotearoa, and some from contact centres in Auckland, Wellington, and Christchurch. Whakarongorau also partners with iwi and Māori-owned organisations in Kaikohe, Heretaunga, and Rotorua.
The services we run are co-funded by Health New Zealand / Te Whatu Ora, MSD, ACC, NZ Defence Force, and the Department of Corrections.
Whakarongorau is owned by ProCare and Pegasus Health.
