Carrier

Service Coordinator - Contract role

Carrier  •  Ontario, CA (Onsite)  •  3 hours ago
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Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

A s servicing experts, Carrier Commercial HVAC knows how to get the most out of your equipment investment. The capital equipment you purchased will, with proper maintenance, be in operation for a significant length of time. Carrier's expansive knowledge of this equipment is the basis for our portfolio of services. Individually and collectively, this knowledge is the best platform from which to operate equipment efficiently, safely and predictably.

About this role

Carrier Commercial Service has a 6-month Contract opening for a Service Coordinator at our Mississauga office, reporting to the Service Manager. In this role, your ability to leverage technology to enhance communication and operational efficiency of the service branch for the Greater Toronto Area is essential. Come join our onsite team!

Key Responsibilities

  • Schedule work orders for repairs and maintenance
  • Communicate scope of work and time requirements
  • Maintain and organize parts database (including purchase orders)
  • Manage prioritization of repairs and maintenance
  • Keep documentation related to service activities current
  • Handle customer requests, follow ups and address queries
  • Adhere to Scheduling guidelines and Work order priority to Load schedule

Basic Qualifications

  • High School Diploma /GED
  • ​2 plus years of administrative or support experience in a service industry or a dispatch environment
  • Work from 7:30 am to 4:00 pm Monday to Friday

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

  • Bilingual in French and English
  • Microsoft Office Suite, Salesforce, and SAP
  • Bachelor's degree
  • HVAC service industry experience

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Carrier

About Carrier

Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.

Industry
Wholesale & Distribution
Company Size
10,000+ employees
Headquarters
Palm Beach Gardens, Florida
Year Founded
Unknown
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