Job Description

About CareVicinity & Our DVA Work

CareVicinity is a care platform dedicated to expanding access to high-quality care, addressing workforce shortages, and empowering support workers across Australia.

The start-up platform was initially born from a need to better manage and streamline our Department of Veterans' Affairs (DVA) services. DVA provides funding and support for eligible veterans to access home care, domestic assistance, personal services, and other essential supports.

What began as an internal solution quickly grew into something bigger—CareVicinity is now a dynamic, scalable platform helping us organise services more efficiently and support our veteran community in a more timely, consistent, and impactful way.

What You’ll Be Doing

• Initiate service setup with allocated clients.
• Match clients with suitable support workers through effective provider engagement
• Ensure plans commence on schedule.
• Conduct post-service follow-ups to confirm quality and gather client feedback.
• Maintain accurate, compliant records in the Care Vicinity platform
• Collaborate with internal teams to ensure service data and shift approvals are up to date
• Escalate service issues, delays, or risks to the Coordination Supervisor
• Collaborate with other team members.

You’ll Thrive in This Role If You…

• Are you looking to grow your career in a role with purpose and real-world impact
• Bring energy, initiative, and a solutions-first mindset to your day-to-day
• Communicate with empathy and build genuine rapport with others
• Thrive in dynamic environments and manage competing priorities with ease
• Are tech-savvy and excited to work within a fast-growing startup

What’s in It for You?

• $80K total package, Including performance-based bonuses + super
• Fitness Passport – Subsidised access to gyms, pools, and fitness centres for you and your family
• Flexible work arrangements after probation (hybrid model)
• Wellbeing support – Access to mental health resources and wellness tools
• Monthly team socials – Finish early to connect, celebrate, and unwind
• Birthday leave – Take the day off to celebrate you!
• Career growth – Be part of a supportive, fast-moving team with real opportunities to grow
• Modern office – Based on King Street, Brisbane, close to cafés, transport, and great local spots.
• High-impact work – Contribute to a fast-growing platform transforming the future of care in Australia

Sound Like You?

We’d love to hear from you! Send us:

• Your CV

• A short cover letter telling us why this sounds like you

Please note: Full working rights in Australia and a current police check are required (or be willing to get one).

Apply now!