Job Description

At Electrolux Professional Group we hire to meet needs beyond tomorrow. 

UNLOCK YOUR POTENTIAL  

At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. https://www.electroluxprofessionalgroup.com/en/join-us/  

SERVICE COORDINATOR

Are you passionate about delivering exceptional customer service and keeping things running smoothly?

As a Service Coordinator, you will be at the heart of our customer service team, being the key point of contact for customers, service partners, technicians, and internal stakeholders.

This is more than a Service Coordinator role. It's an opportunity to join an international organization, develop your skills, build relationships across the business, and create a foundation for future career growth.

The position is initially temporary, with strong potential for extension and for the right candidate it can lead to permanent employment based on performance and business needs.

WHAT YOU WILL BE DOING 

In this role, you will be responsible for coordinating service activities, following up with customers, and providing administrative support related to service delivery.

This is a varied and dynamic role where no two days are the same. You'll need to be flexible, adaptable, and comfortable managing a range of tasks of varying complexity. Your day-to-day responsibilities may include:

• Coordinate and manage service requests, service agreements, and customer inquiries.
• Deliver a high level of customer service through proactive communication and follow-up.
• Handle customer complaints and support efficient issue resolution.
• Perform order administration, invoicing, and maintain accurate service records in Salesforce.
• Collaborate with service technicians, partners, and internal teams to ensure seamless service delivery.
• Prepare quotations for service agreements and contribute to continuous process improvements.

WHAT’S NEEDED FOR YOU TO THRIVE 

We're looking for someone who goes the extra mile and understands the importance of putting the customer first. We like to see that you are organized, proactive, and passionate about delivering excellent service.

You'll be a great fit if you have:

• Experience in customer service, administration or coordination.
• Strong communication skills in Norwegian and English.
• Good IT and system skills, with the ability to quickly learn new tools.
• A structured, solution-oriented approach, a can-do attitude, and a passion for helping customers.
• Strong collaboration skills and a positive team-oriented mindset.
• Commercial awareness and the ability to understand and anticipate customer needs.

OUR GUIDING PRINCIPLES  

Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably.  

We’re building it every day — and we’d love your help. 

WHAT’S IN IT FOR YOU  

Trust, ownership, and the opportunity to grow! Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow!  

We offer you:

• A varied and important role within a professional customer service team.
• The opportunity to work closely with customers, service partners, and internal specialists.
• Excellent development opportunities within an international company.
• An inclusive work environment with a strong focus on collaboration and knowledge sharing.