Job Description

Job title: Service Coordinator

Salary: £34,000 per annum

Location: Carmarthenshire

Contract/Hours: Permanent, Full-time – 37 hours per week

Benefits:

• Over 7 weeks inclusive paid leave and the option to buy or sell leave
• 1 well being day per year
• Cycle to work scheme
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages
• Up to 5% employer contribution and life assurance cover
• Blue Light Card eligibility with discounts at 15,000 national retailers

At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

A bit about the role

As a Service Coordinator, you will provide operational and strategic leadership across the service, managing a team of dedicated practitioners and ensuring the delivery of safe, effective and high-quality family support services.

You will oversee referrals, coordinate resources, build strong relationships with parents and carers, and work closely with external professionals such as Play Therapists and other partner agencies. The role offers a balance of people management, service development, partnership working and quality assurance.

What you do could make a difference

• Lead, manage and develop a team delivering high-quality family support services across Carmarthenshire and Ceredigion.
• Oversee referrals, resource planning and day-to-day service delivery to ensure positive outcomes for families.
• Build strong partnerships with parents, carers, external professionals and multi-agency stakeholders.
• Chair and participate in multi-agency meetings, contributing to both operational and strategic service planning.
• Ensure robust safeguarding practices are embedded throughout the service while monitoring performance, data and reporting outcomes.

Let’s talk about you

• Proven experience of managing and developing teams within family support, social care, education or community-based services.
• Strong experience of working with children, young people and families in a multi-agency environment.
• Knowledge of child development, parenting approaches and emotional wellbeing.
• Demonstrable ability to lead service improvement, community engagement initiatives and partnership working.
• Experience of producing reports, analysing service data and using information to drive positive outcomes.

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.

Will you join us?

About the Service

We are excited to offer an opportunity to join a long-established family support service in Carmarthenshire while playing a key role in embedding a brand-new family support service across Ceredigion.

Our service works closely with children, young people and families to deliver high-quality support that promotes positive outcomes, emotional wellbeing and family resilience.

Through evidence-based parenting programmes and strong multi-agency partnerships, we are committed to making a lasting difference within local communities.

As the service continues to grow, this is an excellent opportunity for an experienced leader to help shape service delivery, strengthen community engagement and ensure families receive the support they need.

How to apply

If you require any support to apply, please contact: recruitmentservice@actionforchildren.org.uk quoting 13698

Our Commitment to Equity, Inclusion and Anti-Racism

At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under-represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

Want to get to know Action for Children better?

Find us on LinkedIn, Facebook, Instagram or YouTube.

Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Management Competency Framework

Make a Difference - A Career in Residential Services

Teitl swydd: Cydgysylltydd Gwasanaethau

Cyflog: £34,000 y flwyddyn

Lleoliad: Sir Gaerfyrddin

Contract/Oriau: Parhaol, Llawn amser – 37 awr yr wythnos

Buddion:

• Dros 7 wythnos o absenoldeb â thâl cynhwysol a’r opsiwn i brynu neu werthu absenoldeb
• 1 diwrnod llesiant y flwyddyn
• Cynllun beicio i'r gwaith
• Hyfforddiant gwych a’r cyfle i ymgymryd â hyfforddiant proffesiynol ar gyfer rhai rolau
• Pecynnau mamolaeth, tadolaeth a mabwysiadu hyblyg
• Hyd at 5% o gyfraniad cyflogwr ac yswiriant bywyd
• Cymhwysedd Cerdyn Golau Glas gyda gostyngiadau mewn 15,000 o fanwerthwyr cenedlaethol

Yn Action for Children, rydym yn cynnig mwy na swydd. Ymunwch â ni a byddwch yn rhan o dîm sy’n ymroddedig i roi plentyndod diogel a hapus i blant. Edrychwch sut gall eich sgiliau wneud gwahaniaeth go iawn, yn helpu datrys y problemau mae plant a phobl ifanc yn eu hwynebu bob dydd.

Ychydig am y rôl

Fel Cydlynydd Gwasanaeth, byddwch yn darparu arweinyddiaeth weithredol a strategol ar draws y gwasanaeth, gan reoli tîm o ymarferwyr penodedig ac yn sicrhau cyflawni gwasanaethau cymorth teuluol diogel, effeithiol ac o ansawdd uchel.

Byddwch yn goruchwylio atgyfeiriadau, yn cydlynu adnoddau, yn adeiladu perthnasoedd cryf â rhieni a gofalwyr, ac yn gweithio’n agos gyda gweithwyr proffesiynol allanol fel Therapyddion Chwarae ac asiantaethau partner eraill. Mae’r rôl yn cynnig cydbwysedd o reoli pobl, datblygu gwasanaeth, gweithio mewn partneriaeth a sicrhau ansawdd.

Gallai beth rydych chi’n ei wneud wneud gwahaniaeth

• Arwain, rheoli a datblygu tîm sy’n cyflawni gwasanaethau cymorth teuluol o ansawdd uchel ledled Sir Gaerfyrddin a Cheredigion.
• Goruchwylio atgyfeiriadau, cynllunio adnoddau a chyflawni gwasanaeth dydd i ddydd i sicrhau canlyniadau cadarnhaol i deuluoedd.
• Adeiladu perthnasoedd cryf â rhieni, gofalwyr, gweithwyr proffesiynol allanol a rhanddeiliaid amlasiantaeth.
• Cadeirio a chymryd rhan mewn cyfarfodydd amlasiantaeth, gan gyfrannu at gynllunio gwasanaethau gweithredol yn ogystal â strategol.
• Sicrhau bod ymarferion diogelu cadarn yn cael eu hymgorffori ledled y gwasanaeth tra’n monitro perfformiad, canlyniadau data ac adrodd.

Gadewch i ni siarad amdanoch chi

• Profiad profedig o reoli a datblygu timau o fewn cymorth teuluol, gofal cymdeithasol, addysg neu wasanaethau wedi’u lleoli yn y gymuned.
• Profiad cryf o weithio gyda phlant, pobl Ifanc a theuluoedd mewn amgylchedd amlasiantaeth.
• Gwybodaeth am ddatblygiad plant, dulliau magu plant a llesiant emosiynol.
• Dangos gallu i arwain gwella gwasanaeth, cynlluniau ymgysylltu â’r gymuned a gweithio mewn partneriaeth.
• Profiad o gynhyrchu adroddiadau, dadansoddi data gwasanaeth a defnyddio gwybodaeth i ysgogi canlyniadau cadarnhaol.

Pam Action for Children?

Dylai fod gan bob plentyn gartref cariadus, bwyd, cynhesrwydd, y cyfle i dyfu a dysgu - y gefnogaeth i ymdopi â heriau bywyd. Ond mae gormod o blant heb hyn. Trwy ddod â’ch angerdd a sgiliau unigryw a phrofiad, byddwch yn helpu ni i newid hynny lle mae o bwys gwirioneddol.

Rydym wedi ein hysgogi gan gariad i weithredu dros blant am dros 150 o flynyddoedd, gan roi iddynt y diogelwch a’r help ymarferol sydd ei angen arnynt. Mae llawer wedi newid ers 1869. Ond nid yw beth sydd ei angen yn wirioneddol ar blant. Cyn belled â bod gan blant ein hangen, byddwn ni yma.

Wnewch chi ymuno â ni?

Ynglŷn â'r Gwasanaeth

Rydym yn llawn cyffro i gynnig cyfle i ymuno â gwasanaeth cymorth teuluol hir sefydledig yn Sir Gaerfyrddin tra’n chwarae rôl allweddol mewn ymgorffori gwasanaeth cymorth teuluol newydd sbon ledled Ceredigion.

Mae ein gwasanaeth yn gweithio’n agos gyda phlant, pobl ifanc a theuluoedd i gyflawni cymorth o ansawdd uchel sy’n hyrwyddo canlyniadau cadarnhaol, llesiant emosiynol a chydnerthedd teuluoedd.

Trwy raglenni rhianta a phartneriaethau amlasiantaeth cryf wedi’u seilio ar dystiolaeth, rydym wedi ymrwymo i wneud gwahaniaeth parhaol o fewn cymunedau lleol.

Wrth i’r gwasanaeth barhau i dyfu, mae hwn yn gyfle ardderchog i arweinydd profiadol helpu llunio cyflawni gwasanaeth, cryfhau ymgysylltu a’r gymuned a sicrhau bod teuluoedd yn derbyn y cymorth sydd ei angen arnynt.

Sut i ymgeisio

Os oes angen unrhyw gymorth arnoch i ymgeisio, cysylltwch â recruitmentservice@actionforchildren.org.uk gan ddyfynnu cyfeirnod 13698

Ein Hymrwymiad i Gydraddoldeb, Cynhwysiant a Gwrth-Hiliaeth

Yn Action for Children, rydym wedi ymrwymo i greu gweithle lle mae pawb yn teimlo eu bod yn cael eu parchu, eu gwerthfawrogi, ac yn gallu ffynnu. Rydym yn gwybod bod hiliaeth a gwahaniaethu yn creu rhwystrau, ac rydym yn cymryd camau gweithredol i herio yr anghydraddoldebau hyn yn ein sefydliad ac yn y cymunedau rydym yn eu gwasanaethu.

Rydym yn croesawu’n gryf ceisiadau gan bobl sy’n Ddu, Asiaidd neu gan gymunedau sydd wedi eu hymylu’n ethnig, sydd ar hyn o bryd yn cael eu tangynrychioli yn ein gweithlu. Rydym wedi ymrwymo i chwalu rhwystrau yn ein prosesau recriwtio a sicrhau mynediad teg at gyfleoedd.

Rydym hefyd yn annog ceisiadau gan ddynion, sy’n cael eu tangynrychioli yn ein rolau Gwasanaethau Plant. Rydym yn cydnabod bod gan bobl hunaniaethau lluosog, ac rydym yn gwerthfawrogi’r cyfoeth mae hyn yn dod i’n tîm.