RESPONSIBIILITIES
The Service Coordinator-Non-Clinical (SC-NC) supports medical, behavioral, and social support staff within the Service Coordination team to provide a holistic evaluation of STAR Kids Members' individual dynamics, needs and preferences while providing education and health-related information to the Member, the Member's Legal Authorized Representative (LAR), and the Member's Support Network. Provides direct and indirect service coordination support to STAR Kids members and performs clerical duties to include scheduling, authorizations processing, telephonic outreach, and the generation of required reports. Complies with University Health System's and CFHP's policies, procedures and protocols for establishing and maintaining good working relationships with co-workers, Health System employees, patients and guests.
EDUCATION/EXPERIENCE
A high school diploma or General Education Degree (GED) is required. Bachelor's degree is preferred. Must have direct experience working with children and young adults with disabilities (and similar conditions or behaviors) in three of the last five years. Knowledge of e-mail and utilization management tools preferred. Experience with healthcare application systems is desirable. Medical Assistant diploma from an accredited school or certification from an approved credentialing body for medical assistants is desirable.
LICENSURE
N/A
University Health is the only locally owned health system in San Antonio. For more than 100 years, University Health has been here to heal, improve health, train the next generation of medical professionals and ensure the people of San Antonio, Bexar County and South Texas have access to primary and advanced specialty care close to home.
Almost 11,000 employees and more than 1,200 physicians provide specialized services, including the region’s only Level I trauma center for both adults and children, and maternal and neonatal intensive care centers designated at the highest levels by the State of Texas.
As the region’s only academic health system, University Health is a hub of innovation and discovery, committed to delivering patient-centered, culturally competent, high-quality and compassionate care, based on a strong foundation of outcomes‐based research and innovative teaching.
Learn more at UniversityHealth.com. Follow us on Facebook, Instagram and X.
