Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

A s servicing experts, Carrier Commercial HVAC knows how to get the most out of your equipment investment. The capital equipment you purchased will, with proper maintenance, be in operation for a significant length of time. Carrier's expansive knowledge of this equipment is the basis for our portfolio of services. Individually and collectively, this knowledge is the best platform from which to operate equipment efficiently, safely and predictably.

About this role

Carrier Commercial Service has an opening for a Service Coordinator at our Mississauga office, reporting to the Service Manager. The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch for the Greater Toronto Area.

This is an onsite role in Mississauga.

Key Responsibilities

• Schedule work orders for repairs, communicate of scope of work and time requirements
• Update and organize the parts database
• Manage prioritization of repairs
• Maintain documentation related to service and training
• Handle customer requests
• Adhere to scheduling guidelines and work order priority to load schedule

Basic Qualifications

• Post-secondary qualification
• 3 years plus administrative or coordination experience

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and office software/systems
• Strong organizational skills with attention to detail
• Effective English communication skills, both written and verbal
• Ability to multitask and prioritize tasks in a dynamic work environment
• Proactive problem-solving skills and a can-do attitude
• Flexibility to adapt to changing priorities and take on new responsibilities
• 1 year plus HVAC service industry coordination or administrative experience

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