Johnson Controls

Service Coordinator

Johnson Controls  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  2 months ago
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Job Description

What you will do

As an Installation Scheduler/Planner, you will play a key role in supporting the installation team by efficiently planning and tracking installations, while maximising the utilisation of available labour resources. You will also be responsible for the timely procurement of equipment to meet customer requirements. This role involves coordinating the end-to-end delivery of projects, ensuring all milestones and deadlines are met to the highest standards.

What we offer

  • Competitive Salary: Reflecting your skills and experience.

  • Generous & Flexible Leave Entitlement: 25 days of annual leave + Bank Holidays

  • Hybrid Working: 2 days per week working from home, available following 6 months of training and successful completion of the probation period.

  • Hours of work: Monday to Friday – 8.30am – 5pm

  • Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.

  • Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.

  • Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.

  • Career Development: Extensive opportunities for growth and advancement.

  • Free Onsite Parking: Hassle-free commuting

  • Dress Down Fridays: Casual attire to wrap up the week

How you will do it

  • Effectively communicate and build strong relationships with customers, installation engineers and managers.

  • Preparation of programmes and schedules.

  • Effectively negotiate with suppliers and coordinate the delivery of material and equipment.

  • Coordinate the manpower planning of a team of engineers.

  • Produce fast and accurate information for engineers and customers.

  • Monitor the progress of installations to ensure they are working to schedule and minimize downtime.

  • Ensure all installation information is available, complete and up to date.

  • Assist with the scheduling of sub-contractors.

What we look for

Required

  • Proven experience in Customer Service

  • Strong organizational and time management skills

  • PC literate, including knowledge of Microsoft Office

Preferred

  • Experience in scheduling and coordinating field-based engineers or similar roles.

  • Familiarity with the security systems, construction, or facilities management industries.

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Johnson Controls

About Johnson Controls

At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Cork, IE
Year Founded
Unknown
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