The Service Consultant is a functional and technical subject matter expert on the Firstup platform who leads customer implementations, technical configuration, and customization. The Service Consultant is responsible for guiding customers through the implementation lifecycle, coordinating key activities and stakeholders, and ensuring customers are successfully prepared for launch.

Firstup’s mission is to improve the employee experience at every moment that matters. The Firstup intelligent communication platform empowers Comms, HR, and EX leaders to reach every employee and improve engagement with personalized omnichannel campaigns and real-time engagement data. Global enterprises such as Amazon, BBC, Dow, Hilton, Kraft Heinz, and Toyota use Firstup to connect millions of employees worldwide. Firstup’s vibrant community of 3,000 communicators is committed to elevating the employee experience. Learn more at firstup.io.