Job Description

Job Location: Tonkin Toyota - Portland, OR 97233
Position Type: Full Time
Salary Range: $18.00 - $24.00 Hourly

Job Category: ServiceRon Tonkin Toyota, the premier Toyota dealership in the Portland Metropolitan, is hiring a Service Concierge to join our team! Our dealership is state-of-the-art, and we are always busy. This is a great opportunity for someone who is looking for a long-term career with growth and development. The Service Concierge position is an entry-level service advisor assistant position. Working as our Service Concierge, you would be primarily providing top-notch customer service to our service clients and assisting the service advisors. The ideal candidate would have a strong customer service background with a strong work ethic.
Why Work for Ron Tonkin Toyota?
At Ron Tonkin Toyota, we’re more than Oregon’s premier Toyota dealership—we’re a family-owned business built on integrity, innovation, and a commitment to our employees’ success. For decades, we’ve set the standard for automotive excellence in Portland, and we’re looking for driven, customer-focused professionals to join our winning team.
Here’s why you’ll love being part of Ron Tonkin Toyota:
- Legacy of Trust – Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence.
- Top-Tier Training & Growth – Take advantage of Toyota’s world-class training programs and clear career paths in sales, service, or management.
- Unbeatable Benefits – Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services.
- Award-Winning Culture – Thrive in a supportive, team-driven environment that celebrates success and encourages work-life balance.
- Future-Forward Products – Represent Toyota’s industry-leading lineup, including hybrids and cutting-edge tech, for a customer base that trusts the brand.
Whether you’re a seasoned auto professional or just starting your career, Ron Tonkin Toyota offers the stability, resources, and team spirit to help you succeed.
Service Concierge Responsibilities
- Greet and assist service customers with check-ins.
- Staging vehicles in the service repair area.
- Answer inbound service calls and schedule appointments.
- Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing.
- Other duties that may arise in the service department.
Service Concierge Benefits and Compensation
- Commission-based, up to $24 per hour.
In addition to competitive pay, our benefits are designed to support you and your family…
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsService Concierge

Qualifications
- High School Diploma or Equivalent.
- Driver’s License.
- Prior Customer Service Experience.
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.
If you’re ready for your career and to be our next Service Concierge – Apply Now!