Job Description

Job Title: Service Concierge
Location: Miami, Florida
Company: Murgado Automotive Group
Job Type: Full-Time
About Us: Join our dynamic team at Ocean Cadillac, where we pride ourselves on delivering exceptional customer service and luxury experiences. We are seeking a dedicated and bilingual Service Concierge to enhance our service department.
Key Responsibilities:Greet and assist customers with a warm and professional demeanor.Coordinate and manage a small team of porters to ensure efficient service operations.Operate an iPad to schedule appointments, update customer information, and manage service records.Communicate effectively in both English and Spanish to cater to our diverse clientele.Provide information about our services, answer customer inquiries, and ensure a seamless service experience.
Qualifications:Bilingual in English and Spanish.Proficient in using an iPad and other digital tools.Strong organizational and team coordination skills.Excellent communication and interpersonal skills.Previous experience in a customer service role is preferred.
What We Offer:Competitive salary and benefits package.Opportunities for professional growth and development.A supportive and inclusive work environment.The chance to work with a prestigious brand and a dedicated team.