Peak & Peak

Service Cloud & Experience Cloud Consultant - German speaking

Peak & Peak  •  Thessaloníki, GR (Remote)  •  5 months ago
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Job Description

Why we are looking for support

Are you passionate about Salesforce and ready to take on exciting enterprise-scale projects? We’re looking for a talented Service Cloud & Experience Cloud Consultant Mid-level to Senior-level to join our team! Ideally, you’ll bring experience from a large consulting firm or have a similar consulting background, where you’ve honed your skills across Salesforce’s core clouds.

Your tasks

  • Lead Service Cloud and Experience Cloud implementations for enterprise clients
  • Act as a functional lead in client workshops and discussions, translating business requirements into technical solutions
  • Guide clients through best practices, solution design, and roadmap planning
  • Provide hands-on configuration, customization, and deployment support
  • Collaborate with cross-functional teams (Consulting, Development, Service) to deliver end-to-end Salesforce solutions
  • Independently lead client discussions, bringing innovative digital transformation ideas and solution strategies to the table based on your proven expertise.

Requirements

  • 4+ years of hands-on Service Cloud implementation experience

  • 1+ year of Experience Cloud (Community Cloud) implementation

  • 2+ years serving as functional lead in client discussions with enterprise customers

  • Strong knowledge of Salesforce architecture and integration patterns

  • Proven track record delivering successful Salesforce projects in a consulting environment

  • German language skills are a must have

  • Excellent communication and presentation skills in both German and English

  • Bonus: Experience with Marketing Cloud or Sales Cloud

  • You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations

  • You’re comfortable taking ownership of client relationships and driving projects forward

  • Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit

Peak & Peak

About Peak & Peak

At Peak & Peak, we are helping companies in the Consumer Industries with their digital transformation. For both b2B/B2B2C and D2C, we advise, develop strategies and implement them based on the Salesforce platform or complementary technologies.

In the last decade since its founding, Peak & Peak has become the preeminent advisory to more than 500 companies – empowering leaders to make better decisions about the future, today.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Mannheim, DE
Year Founded
2015
Website
ppeak.com
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